Staff, Concierge

3 months ago

Vancouver, Canada FirstService Residential Full time

**About FirstService Residential**:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

**Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.**

**Job Overview**:
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.

**Shifts Available**:
As an On Call Associate, you will be required to accept at least 1 (ONE) shift per month, if offered multiple shifts, in order to maintain your status. Typically, an On Call associate will service more than one property. For this post we will be looking for someone to cover the
**Lougheed, Coquitlam, and Downtown area**.

**Skills and Qualifications**:

- Previous experience with strata buildings is an asset
- At least one year of direct/in person Customer Service Experience is required
- Excellent written and oral command of the **English **language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.

**Physical Requirements**:

- Ability to patrol the property including stairs, hallways, interior, and exterior
- Ability to safely receive, store, and handle standard packages received from couriers and carriers
- Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

**What We Offer**:
As a On Call associate, you will have access to our Employee Assistance Program.

**Compensation**:
$18.50 - $20.00 per hour

Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

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