Payment Services Specialist

3 weeks ago


Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Please note that this is a full-time, 12 months, contract position.**

The Payment Service Specialist has the overall responsibility of handling a variety of incoming cheques to be applied to policies within Sun Life Financial. The successful applicant will work in a team environment to ensure processing times are met and strict quality standards are adhered to.

**What will you do?**
- Sort and open incoming mail
- Log, track & categorize cheques
- Reply to requests involving payments in a timely manner
- Determine payment amounts on policies
- Process & reconcile daily deposits

**What do you need to succeed ?**
- Strong attention to detail
- Strong organizational and time management skills
- Team player with positive attitude, enthusiasm and commitment to provide quality and timely service
- Able to maintain a high level of productivity, accuracy and attention to detail at all times
- Able to work in a fast-paced environment with multiple priorities and conflicting deadlines
- Able to recognize opportunities to initiate change that will increase the department’s efficiency
- Basic knowledge of Excel is required

**Notes/Unique requirements**:

- This role may also require overtime when required
- Please Note: Must be able to obtain Reliability Status through the Government of Canada before a start date can be confirmed (included a background check with fingerprinting by the RCMP)
- This role requires to be physically in the office 5 days a week and hours of work are 7:30-3:30pm

**What will be nice to have?**
- An understanding of the Insurance Business (including Individual)
- Knowledge of products and processes within Sun Life Financial
- Knowledge of CSW, MVS, FileNet, and Outlook is preferred
- Advanced knowledge of Excel

**What's in it for you?**
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives;
- Flexible Benefits from the day you join to meet the needs of you and your family;
- Wellness programs that support the three pillars of your health - mental, physical and financial.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
39,200/39 200 - 49,000/49 000

**Job Category**:
Office Administration

**Posting End Date**:
27/03/2024



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