Manager of Housing Support

3 months ago

Victoria, Canada Society of Saint Vincent de Paul Full time

**Make a Difference with the Society of Saint Vincent de Paul**

Are you passionate about making a difference in the lives of people and creating a positive impact? Join the Society of Saint Vincent De Paul (SSVP) as the **Manager of Housing Support** and play a pivotal role in supporting the mission, vision and values of SSVP

Reporting to the Director of Housing and Community Support, you will lead a small dedicated team of professionals in providing essential transitional housing services for individuals struggling with mental health and/or substance use, as well as second stage transitional housing for women and their children. Your leadership will foster a collaborative and positive work environment, ensuring the delivery of high quality client services.

**Key Responsibilities**:

- Inspire and guide a team of professionals in delivering exceptional housing services
- Ensure services are provided in alignment with SSVP's mission, policies, and budget requirements.
- Oversee resource allocation, budgeting, and staff supervision to maintain high standards.
- Develop and implement high quality client services for second stage and transitional housing programs.
- Collaborate with stakeholders and community partners to enhance client satisfaction and achieve program goals.
- Lead continuous improvement initiatives to elevate the quality of services

**Society of Saint Vincent de Paul offers**:

- Competitive salary
- Group Insurance, including medical and dental benefit plan
- Pension plan
- Support for continuing professional development
- Paid time-off and 14 stats including Easter Monday, Christmas Eve, and Boxing Day
- A socially responsible and inclusive culture in a successful community enterprise

**Our ideal Program Manager will bring the following**:

- Completion of a degree/diploma in Social Work, Human Services or related field, or a combination of related training or experience required.
- Minimum 5 years’ experience working with vulnerable populations, including families.
- Supervisory experience leading a diverse team, of professionals.
- Working knowledge of Child and Family Community Services Act, Family Law Act, Residential Tenancy Agreement, Duty to Report, Harm Reduction, etc. required.
- Previous experience working within a housing environment considered an asset.
- Theoretical and working knowledge of cycles of violence and addiction, harm reduction, trauma-informed practice, anti-oppressive practice, and Housing First principles and practices.
- Excellent computer skills with proficiency in Microsoft Office Suites.
- Successful completion of a criminal record check required.

**These Skills and Abilities will help you thrive**:

- Strong knowledge and linkage to external services and systems available to women (and children) experiencing domestic violence, mental health and addictions, housing insecurity, financial literacy, etc.
- Excellent interpersonal communication skills both verbal and written with an ability to engage with diverse populations in a respectful and culturally responsive manner.
- Strong crisis management skills with an ability to think quickly and provide expert guidance in complex, critical, or irregular events.
- Highly organized and able to effectively manage and prioritize a multitude of tasks in a demanding environment while maintaining a positive attitude with an ability to be flexible and open to new ideas.
- Solid leadership and people management skills required with good motivational and collaborative emphasis; leads with purpose and passionate about developing a vibrant and healthy organizational culture.

**Additional Requirements**
- A criminal record check including a Ministry of Justice Vulnerable Sector Clearance
- May required some evening or weekend work. Participation in on-call rotation as required.
- This position requires working from multiple sites and requires a valid drivers license and access to a vehicle

**About Society of Saint Vincent de Paul**:
The Society of Saint Vincent de Paul of Vancouver Island has been supporting people in need on Vancouver Island since 1916. Focused on impacting the lives of people affected by poverty, the Society offers emergency relief services while maintaining a focus and commitment to addressing the root causes that contribute to poverty in our communities. Through a variety of programs, the Society provides support through affordable housing, a food pantry, home visit program, day program for persons with developmental disabilities and thrift stores providing clothing and household items to those in need, to name a few.

**_
We are committed to cultivating an inclusive, fair, equitable and diverse culture and look forward to welcoming applicants with their unique strengths to our team._

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