Community Ambassador

3 weeks ago

Toronto, Canada Carefirst Seniors and Community Services Association Full time

**Carefirst Seniors & Community Services Association** is a non-profit community services agency. Since 1976, we have provided community support, home and personal health care services in a holistic manner to seniors, individuals with disabilities, and those with medical needs in the Greater Toronto, York, and Mississauga regions.

With a staff of 500 members (including full-time and part-time staff) and the support of a pool of 850 active volunteers, we serve over 15,000 clients a year, including seniors and the physically disabled; 3,000 of whom are "home-bound" and frail.

**TITLE: Community Ambassador**, High Priority Communities Program

**TERM**: Full-time Contract

**RESPONSIBILITIES**:

- Organize and coordinate health education sessions, including (but not limited to) connecting with health educators such as physicians, physiotherapists, dietitians, etc. to promote sessions
- Liaise with partner agencies to spread and promote health education
- Share COVID-19 related information to local residents, community groups and local businesses
- Conduct surveys about community needs for health education
- Conduct evaluation among participants about education activities
- Inform and educate community members on COVID-19 public health measures and reinforce provincial and regional guidelines for physical distancing, hand washing and mask wearing
- Organize COVID-19 information sessions, and distribute resources through tabling sessions/events, presentations at local community venues, religious venues and businesses.
- Dispel culturally specific myths/misinformation through culturally and language specific education and information sessions
- Promote and educate the community of the COVID-19 vaccination program
- Engage with local businesses, community groups, religious organizations, and respond to community members’ queries and concerns regarding COVID-19 and provide strategies and resources to reduce and mitigate the spread of COVID-19
- Conduct virtual wellness checks on community members in isolation due to a COVID-19 diagnosis
- Refer community members to appropriate resources and supports within the community.
- Report to the Project Director of High Priority Communities Program

**QUALIFICATIONS**:

- Degree in nursing, social work, sociology, psychology, or a related field
- Experience in community services is an asset
- Excellent communication and presentation skills to clearly convey information in a manner that engages the audience and helps them understand and retain messaging.
- Must be able to communicate verbally and in writing in English and a second language (Cantonese, Mandarin, Punjabi, Hindi, Urdu, Tamil preferred)
- Must be able to work a variety of shifts including evenings and weekends and from a variety of locations within the Regions of Markham and Scarborough.
- Demonstrate a strong interest in making an impact in the community through service, leadership, and education
- Ability to motivate a sometimes unreceptive, uninformed or misinformed diverse population, including community members, business owners and other local agencies to modify behavior to reduce and mitigate the spread of COVID-19.
- A high degree of conflict management to dealing effectively with others in hostile situations; using appropriate interpersonal styles and methods to reduce tension or conflict.
- Sensitivity to people from different socio-economic backgrounds with an equity lens.
- Self-directed, self-motivated, with a positive attitude and be able to work independently and as part of a team.
- Ability to prioritize, multi-task and adjust to shifting priorities.
- Valid driver's license and access to a reliable vehicle.
- Current vulnerable sector check (completed within one year)

**COVID-19 Precautions**:

- Carefirst has mandated a COVID-19 vaccination policy in place unless with exemption on a medical or other protected ground pursuant to the Ontario Human Rights Code._
- Carefirst is an equal opportunity employer. We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation._

**Job Types**: Full-time, Fixed term contract

**Language**:

- Cantonese (preferred)
- Mandarin (preferred)
- Punjabi (preferred)
- Hindi (preferred)
- Urdu (preferred)
- Tamil (preferred)

Work Location: In person

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