Lead IT Application Specialist

4 months ago

Oakville, Canada Geotab Full time

**Who we are**:
Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

**Who you are**:
**What you'll do**:
**How you'll make an impact**:

- Contribute to defining strategic direction, planning the roadmap, and synthesizing feedback to ensure team success
- Take ownership and act as a technical lead on complex/long-term IT Application Support related projects and contribute to their implementation, including defining scope, requirements, communicating project progress, challenges and solutions, while ensuring timely delivery
- Work closely with business owners in order to understand business needs and manage expectations of users being supported
- Oversee and resolve complex IT Application issues
- Provide technical support for Application Support escalations
- Create and maintain documentation for configuration, processes and procedures
- Mentor other IT Applications Specialists and work with manager to set the direction of the team and guide key stakeholders on execution choices and trade-offs, and advise the manager with insights and recommendations to improve the team
- Present and lead technical discussions and training at the department wide level
- Support Geotab's global strategic initiatives
- Participate in a 24x7 on-call rotating schedule

**What you'll bring to the role**:

- 5+ years experience with GitOps using platforms like Flux, ArgoCD, Atlantis, Helm
- Advanced knowledge of CI/CD design and infrastructure, on GitLab
- Advanced administrative knowledge of GitLab in a self-hosted distributed environment
- Advanced knowledge of GitOps tooling, preferably ArgoCD
- Advanced knowledge of SSO methodologies (SAML, OIDC, LDAPS etc.) and Centralized Identity and Management (CIAM) systems like Keycloak
- Expert in managing and supporting Linux-based environments
- Strong programming/scripting knowledge - Powershell, Python, Bash, etc. and an automation first mentality
- Advanced knowledge of ChromeOS, Windows and Linux OS installation, configuration, troubleshooting, and maintenance
- Excellent (internal) client facing skills and communication
- Experience with cloud computing platforms including Google Cloud, AWS, and Microsoft Azure
- Experience with Zero Trust Architecture
- Able to work well under pressure and respond to fast changing priorities and deadlines
- Highly organized and able to manage multiple tasks and projects simultaneously
- Excellent verbal and written communication skills
- A strong team-player with the ability to engage with all levels of the organization
- Strong technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides)
- Responsible for the contribution and maintenance of the departmental WIKI
- Entrepreneurial mindset and comfortable in a flat organization
- This position has no managerial responsibilities and no direct reports

If you got this far, we hope you're feeling excited about this role Even if you don't feel you meet every single requirement, we still encourage you to apply.

**Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.**

**Why job seekers choose Geotab**:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
- **The above are offered to full-time permanent employees only**

**How we work**:

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