Logistics Specialist Lead
4 months ago
**About The Role**
Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers.
- Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
- Conflict resolution and problem solving
- Administer and monitor internal team metrics
- Rate Quotes
- Monitor and hold team accountable for all key job functions
- Review, analyze, and understand matters related to P&Ls
- Provide responsive and reliable customer service after business hours and will commit to participating in "on call" shifts
**Basic Qualifications**
- High school diploma or GED equivalent
- 3-5 years of related experience
**Preferred Qualifications**
- Transportation industry knowledge and/or experience
- Advanced computer skills including Microsoft Office
**About Uber Freight**
**EEOC**
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
**Skills**: Preferred
- Planning/Organizing
- Continuous Improvement
- Change Management
- Adaptability
- Customer Relationship Management
**Behaviors**: Preferred
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team player: Works well as a member of a group
- Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well
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