Manager, IT Infrastructure

3 weeks ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20839

Manager, IT Infrastructure & Security
Corporate Services
Information Technology
Hamilton Public Library

NUMBER OF VACANCIES: 1

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week

GRADE: 8
SALARY/HOUR: $63.979 - $76.392 per hour (current)
- SALARY/HOUR: $64.080 - $80.099 per hour (effective July 1, 2023)- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Full-Time Regular

Job Description ID #: 6262

SUMMARY OF DUTIES

Reporting to the Director, Information Technology, the Manager, IT Infrastructure & Security provides overall direction, guidance and oversight to the operations of the enterprise’s infrastructure and security solutions to ensure the stability of the City IT infrastructure and security of the City’s computer environment from unauthorized access.

As a member of the IT Management Team, the Manager, IT Infrastructure & Security provides the leadership, oversight, business knowledge, technical knowledge and advice, contributing to the design and implementation of the methods, practices and policies governing the security and/or acquisition of enterprise infrastructure and security solutions.

GENERAL DUTIES

STRATEGY & PLANNING
Lead and provide strategic direction to achieve business goals by articulating standards, prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future security and infrastructure technologies.

Participate in the development and implementation of IT strategies in collaboration with the IT Management team. Provide advice and recommendations to the Senior Management team on strategic infrastructure and security architectures and best practices to ensure the integrity of the City environment.

Design and implement short and long-term strategic plans to ensure internet infrastructure capacity meets existing and future requirements in light of City business strategies and trends in usage. Strategic decisions are made in collaboration with City senior management.

Develop and communicate security and technology plans and directions to senior management team, staff, partners, customers and stakeholders. Collaborate with the appropriate departments to develop and maintain a security technology plan that support organization risk assessment needs.

Direct development, execution and updating of enterprise-wide disaster recovery and business continuity plan.

Design and develop enterprise infrastructure and security standards, architecture, infrastructure and security technology evaluation and implementation.

Conduct research and provide recommendations on infrastructure and security products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Provide insight on emerging security technologies, trends and changes in the IT landscape. Identify and validate those security technologies that are right for the City and develop the best strategy for adoption and implementation. Maintain current knowledge of security industry trends and emerging technologies in anticipation of new business processes and system alterations.

Establish and manage delivery of quality service through the establishment and monitoring of Key Performance Indicators (KPI).

Devise strategies and make recommendations for enterprise information/data and solution architectures that meet the City’s security and infrastructure objectives and goals, working in collaboration with City senior management team.

Coordinate feasibility studies for software and system products under consideration for purchase and provide recommendations and advise to Senior Management and IT Management Team.

Coordinate with the IT Management Team to effectively and efficiently utilize IT resources - including personnel and equipment - across the IT organization.

Manage and maintain strategic relationships with the corporate departmental leadership - across the City with a view to sustained insight on City business strategies and directions and the provision of advice and guidance on opportunities for managing risk by complying with the City’s security and infrastructure policies and procedures.

Oversee the delivery of IT projects using standard project management practices and methods.

Vali

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