Luxury Sales Consultant
7 months ago
Raffi Jewellers is home to the most prestigious luxury brands in the world. Whether commemorating a special event, expressing love or admiration, or building a personal collection, our guests come to us for the perfect piece. We are honoured to play a small role and do everything we can to assist our clients in these DEFINING MOMENTS.
Our Sales Consultants embody our core values; professionalism, integrity and care. They provide exceptional assistance to each of their clients by developing their product knowledge and building a meaningful rapport with clients.
Raffi Jewellers operates in two location at our Flagship Boutique in Cambridge and in Conestoga Mall, Waterloo. We are currently looking for a full-time Sales Consultant to join our growing team and take-on a dynamic and rewarding career in luxury jewellery and watches.
**Key responsibilities include**
- Help clients select the perfect product(s) for their DEFINING MOMENTS
- Work alongside industry experts (Gemologists, Watchmakers, Brand Representatives, etc.)
- Liaise with patrons in a professional and welcoming manner to develop client base
- Provide knowledgeable service about merchandise
- Participate in professional development through training opportunities provided in store, online and offsite
- Professionally communicate with customers verbally and in writing
- Keep up to date with assigned product lines and brands
- Actively participate in luxury brand events and marketing initiatives
- Maintain a clean and polished working environment
- Assume other duties as assigned
**Requirements**:
- 3+ years sales experience
- Ability to work in a team environment
- Comfortable operating online data management system and POS
- Flexibility to work weekends
**Assets**
- Jewellery sales experience
- GIA certifications
- Experience selling luxury brand watches
**Environment**
- Fast-paced work environment
- Luxury brand retail
- Career focused
- Personalized service
**Benefits**
- Competitive compensation
- Company paid benefits package after 3 months of full-time employment
- Professional development encouraged
- Training assistance program
- Company phone
We thank all applicants for their interest in this position but will only contact those selected for further consideration
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Experience**:
- Customer service: 3 years (required)
- Luxury retail sales: 3 years (required)
**Language**:
- English (required)
Licence/Certification:
- AGS, Certified Sales Associate (preferred)
Work Location: In person
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