Supervisor, Youth Programs

3 weeks ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Job title**: Supervisor, Youth Programs

**Status**: Regular Full-time

**Salary**: $31.201-$36.706/hr

**Hours**: 35 hours/week

**Application deadline**: Until Filled

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an. equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary
Working closely with the Pathways to Education team and across Youth Programs and responsible to the Manager, Youth Programs including Pathways to Education Program, Youth Program Supervisors Team. The Pathways Program Supervisor (Mentoring and Tutoring) is responsible to ensure the successful planning, implementation, evaluation and ongoing development of the tutoring, mentoring and student support components of the Pathways to Education Program. The positions include: supervisory responsibilities, mentoring, volunteer/student management, alumni engagement and partnership development. Program Supervisors play a leadership role in supporting and leading team members, volunteers and program participants.

Job Specific Responsibilities
Partnerships and Program Delivery
- Develop and maintain program partnerships relevant to the various components of the program.
- Ensure that programming is delivered effectively and that the activities and relationships developed are appropriate to the goals of the Pathways to Education program.
- Provide leadership in the planning, implementation and evaluation of programming, including: securing the best possible sites and resources for the program and developing and monitoring set up, entry, exit, and safety & security procedures at each program site.
- Work with the Program Manager and other Team Supervisors, to monitor internal and external trends that impact the program, and to take appropriate action as required to address these trends.
- In collaboration with the Program Manager and other Team Supervisors, provide leadership in developing effective communication among program staff and volunteers.
- Develop and implement strategies to strengthen parent involvement in students’ educational development and engagement with the program.
- Develop and implement strategies to engage and strengthen program alumni involvement in a mentorship capacity.
- Identify gaps in service delivery and develop strategies to address these gaps through program development, partnerships, advocacy or external resources.
- Manage and oversee all program volunteers and students to ensure they are supported in all aspects of program delivery.

Administration
- Develop and maintain systems and regular reporting for funding and programming requirements.
- Provide regular reports to the Program Manager on programming issues and communications systems.
- Ensure that appropriate record-keeping practices are established and maintained, in keeping with Centre policies on Privacy and Confidentiality and Record Keeping.
- Participate in regular chart audits, in keeping with established procedures.
- Work with the Program Manager, other Team Supervisors and administrative staff to ensure appropriate procedures are in place to manage the program deliverables.
- Collaborate in the planning and implementation of various special events, with a specific focus on graduation for students, parents, volunteers, alumni, funders, and partners.
- Work with the Program Manager, other Team Supervisors, and administrative staff to ensure that the information needed for program monitoring, evaluation and improvement is available and current, including collection of accurate and timely data on school attendance, grades and program participation when appropriate.

Teamwork and Collaboration
- Provide resources and support to program staff pertaining to specific issues as they present.
- Assist in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
- Attend and participate in Supervisors, Team and Centre staff meetings as scheduled.
- Maintain effective communication of information among internal and external stakeholders including youth and community serving organizations.

Human Resources
- Support in the hiring, training, supervising and evaluation of youth program staff and volunteers.
- In consultation with the PQCHC Coordinator of Volunteers and in collaboration with the Youth Programs Manager, collaborate in the recruitment, screening, training and on-going support of volunteers and placement students.

Position Requirements

**Qualifications**:

- Bachelor’s degree or equivalent co

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