Optical Manager
7 months ago
Optical Manager - Service with a purpose (Burlington, ON)
At Specsavers, we have been transforming eye health and careers around the world for over 35 years. We are the world’s largest, privately-owned optical retailer serving 41 million customers in over 2,500 businesses in 11 countries. We are proud to have over 40,000 colleagues who have chosen to work with us. But we’re not just impressive numbers, we’re about industry-leading quality and we’re on a mission to change lives through better sight. That’s why we need you.
Our Optical Manager opportunity:
Our passion is to deliver outstanding customer care, combined with sound dispensing advice and product recommendations that best suit our customers’ needs. That’s why we’re looking for an exceptional people person to run the daily retail operations of Specsavers Burlington.
As the leading supervisor, you’ll partner closely with the store’s retail owner and manage a team of Eyecare Consultants and Opticians to deliver an outstanding customer journey end-to-end, surpassing customers’ expectations time after time. You’ll be responsible for overseeing, coaching, and developing team members on all aspects of product selection, sales techniques, problem solving and service standards.
If you care about the customer journey and eye health as much as we do, we want to hear from you.
Our Optical Manager opportunity in Burlington gives you:
- Extended health benefit and employee assistance program, which provides access to services including counselling, family/elder care support, financial assistance, legal services, health coaching, nutritional guidance, stress management, and leadership tools.
- 3 weeks’ vacation, 6 sick days (PT and FT), 1 paid volunteer day per year, and your birthday off
- 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
- Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
- Opportunities to advance your career with a professional development plan
In addition to competitive pay, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada - you can be at the forefront for new opportunities and career growth as we expand to reach our target of 200 stores in Canada.
What we’re looking for:
- We’re people people, and you are too. You have a demonstrated history of exceptional customer care in your previous retail management position - bonus if your experience shows that you’re just as passionate about optics as we are
- You help us stand out by embracing our unique Specsavers Customer Experience model, which means you prioritize driving long term customer relationships over short term results
- You have an ability to lead and motivate a team to achieve excellent technical standards, creating and celebrating WOW moments and delivering experiences that transcend customers’ expectations
- You surpass expectations by exceeding performance targets using key performance indicators to increase sales, minimize costs and maximize profits all while keeping in mind that our most important KPI is customer satisfaction
- You have a keen eye for detail, ensuring that all orders and dispenses are as accurate as possible to maximize customer satisfaction
- You have experience managing store operations and optimizing business performance by creating a vision of success, handling potential complaints and grievances with care, analyzing management reports, and managing the day-to-day running of the store effectively
Create memorable Specsavers experiences and see how others like you are creating memorable experiences.
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Ability to commute/relocate:
- Burlington, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of Optical experience do you have?
- How many years of Leadership experience do you have?
Work Location: In person
-
Managing Optician
7 months ago
Burlington, Canada Factory Optical Full time**Factory Optical**, a part of the FYihealth Group, is seeking a **Full Time Managing Optician** for one of our clinics in **Burlington**. The Managing Optician will be responsible for the retail and repair of eyewear products as well as follow-up patient care, overseeing fellow Opticians, and has at previous optical experience. Join us in advancing eye...
-
Optometric/optical Assistant
3 months ago
Burlington, Canada Dr. Nguyen Optometry Full time**Job Summary** We are seeking a dedicated and detail-oriented Optometric/Optical Assistant to join our team. This position involves checking in patients at reception, appointment booking, basic pre-testing, assisting with eyewear retail, assisting with frames selection and adjustments, computing and verifying orders, managing patient records, and ensuring...
-
Optical Laboratory Assistant
7 months ago
Burlington, Canada Akal Optical Full timeEducation: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Clean and maintain equipment - Process claims such as health insurance or workers compensation - Perform various administrative functions - Take patients' general medical and ophthalmic history - Manage routine office functions including...
-
Burlington, Ontario, Canada EssilorLuxottica Group Full timeEssilorLuxottica Group: Job OverviewA career at EssilorLuxottica means being part of a dynamic team dedicated to delivering exceptional vision solutions. With a strong presence in the optical retail industry, we strive for excellence in customer service and innovation.Job Summary:We are seeking an experienced Licensed Optician-Burlington, ON-LensCrafters to...
-
Fiber Optic Technician
7 months ago
Burlington, Canada HDP Network Solutions Full timeFiber Optic Splicer HDP Network Solutions Fergus, ON Full-time Working under the supervision of the Foreman, the Splicer will assist in the installation of telecommunication cables, apparatuses to support the Civil Team and Fibre Optic Splicing. **Responsibilities** - Analyze test results and have the ability to troubleshoot and correct any faults or...
-
Electro-Optical Systems Architect
1 month ago
Burlington, Ontario, Canada PVLabs Full timeJob OverviewPVLabs is a pioneering company at the forefront of innovation, seeking a seasoned expert to drive our systems design and requirements framework forward. As an Electro-Optical Systems Architect, you will play a crucial role in developing cutting-edge stabilization and payload technology, ensuring mission-critical reliability.About the RoleWe are...
-
Store Manager
4 weeks ago
Burlington, Canada Specsavers Full time**Burlington, ON - Mapleview Centre** **Role overview** As the leading supervisor, you’ll partner closely with the store’s retail owner and manage a team of Eyecare Consultants to deliver an outstanding customer journey end-to-end, surpassing customers’ expectations time after time. You’ll be responsible for overseeing, coaching, and developing...
-
Product Line Manager
1 month ago
Burlington, Canada Semtech Full timeLocation: Burlington Job Summary: Key responsibilities for this role includes: Work closely with our customers, field sales and technical support teams to provide business and technical assistance in order to grow Semtech’s share of the data center market.- Interface with internal design teams to ensure customer requirements are achieved- Interaction with...
-
Lenscrafters - Team Lead
3 weeks ago
Burlington, Canada LensCrafters Full timeAt LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. With a career at LensCrafters,...
-
Optician
2 months ago
Burlington, Canada Costco Wholesale Full time**Job Overview** We are seeking a dedicated and detail-oriented Optician to join our team. In this role, you will be responsible for assisting patients in selecting and fitting eyewear, ensuring they receive the highest level of service and care. You will work closely with both customers and healthcare professionals to provide quality optical solutions that...
-
Lenscrafters - Team Lead
7 months ago
Burlington, Canada LensCrafters Full timeAt LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. With a career at LensCrafters,...
-
Managing Optician
7 months ago
Burlington, Canada IRIS Canada Full time**IRIS The Visual Group is looking for a **Managing Optician in Burlington** At IRIS, our mission is to provide the highest quality products and professional services in the world of eyecare. IRIS, The Visual Group is proudly Canadian and was founded by Dr. Francis Jean in 1990 and now has over 150 locations across Canada. The optical industry is diverse...
-
Fiber / Structured Cabling Technician
7 months ago
Burlington, Canada Millside Total Communications Inc Full time**Fiber / Structured Cabling Technician** Millside Total Communications is a leading contractor in the telecommunications industry. We provide data, fiber, voice and video cabling design & installation solutions, telecom equipment sales & service, and telco carrier solutions. We work on new construction, in large industrial & warehouse spaces, in corporate...
-
Managing Optician
7 months ago
Burlington, Canada IRIS Canada Full time**IRIS The Visual Group is looking for an Experienced **Managing Optician for our Burlington, ON clinic** At IRIS, our mission is to provide the highest quality products and professional services in the world of eyecare. IRIS, The Visual Group is proudly Canadian and was founded by Dr. Francis Jean in 1990 and now has over 150 locations across Canada. The...
-
Optometric Assistant
7 months ago
Burlington, Canada Specsavers Full time**Service with a Purpose at Specsavers - Optometric Assistant (Full-Time)** **Burlington, ON** Want to join us in working for a multi-award-winning retailer, Specsavers? As the fastest growing optical retail group with over 2,700 businesses around the world, we are thrilled to make our arrival in Canada. Join us during this exciting time as we open 200+...
-
Retail Partner
7 months ago
Burlington, Canada Specsavers Full time**Location: Oakville, ON** Specsavers is the world’s largest, privately owned optical retailer serving 41 million patients in 11 countries. We have been transforming eye health and careers for over 35 years and are proud to have over 4,700 partners in our network. Our globally renowned partnership model centred on empowering the independence of...
-
Optometric Assistant
7 months ago
Burlington, Canada Specsavers Full time**Service with a Purpose at Specsavers - Optometric Assistant (Full-Time)** **Burlington, ON** Want to join us in working for a multi-award-winning retailer, Specsavers? As the fastest growing optical retail group with over 2,700 businesses around the world, we are thrilled to make our arrival in Canada. Join us during this exciting time as we open 200+...
-
Retail Partner
7 months ago
Burlington, Canada Specsavers Full time**Location: Oakville, ON - Oakville Place** Specsavers is the world’s largest, privately owned optical retailer serving 41 million patients in 11 countries. We have been transforming eye health and careers for over 35 years and are proud to have over 4,700 partners in our network. Our globally renowned partnership model centred on empowering the...
-
Vice President
7 months ago
Burlington, Canada PVLabs Full time**Vice President Operations**: **PV Labs**: **Burlington Ontario**: **Summary**: The Vice President, Operations is a dynamic, complex role that is new to the organization, and will be responsible for the innovative thinking, advanced operational strategies, executable plans and leadership that will enable our precision optics and integrated mechatronics...
-
Licensed Optician
5 days ago
Burlington, Canada LensCrafters Full timeRequisition ID: 870508Store #: 000929 LensCraftersPosition:Full-TimeTotal Rewards: Benefits/Incentive Information At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.By joining our team, you'll learn about the optical industry while developing the customer service and sales...