Overnight Manager

3 weeks ago

Ottawa, Canada Cornerstone Housing for Women Full time

**Who we are**

Cornerstone offers emergency shelter and affordable supportive housing in four residential facilities for women experiencing homelessness, poverty, mental illness, addictions, trauma and abuse in Ottawa. Our services are offered in an environment which promotes dignity and a sense of hope. We are committed to public education, advocacy and strive to increase safe affordable housing to end homelessness. Cornerstone is a Community Ministry of the Anglican Diocese of Ottawa.

**Job Summary**

The Overnight Manager is responsible for the coordination of overnight services and programs at the Women's Shelter and is available to support staff at all Cornerstone locations while on shift. The Overnight Manager supports the work of overnight and weekend employees and volunteers to improve social functioning, physical, mental & emotional health and general wellbeing of residents.

**1. Resident Services and Program Delivery**
- Provides onsite and/or remote support to all Cornerstone locations in case of staffing shortages or emergencies
- Ensures compliancy with health and safety protocols including but not limited to; infection control, medication, first aid, naloxone and inventory of safety equipment including but not limited to PPE
- Provides support with room checks to address safety concerns and other concerns
- Liaises with maintenance, EMS, security and other emergency service providers as required
- Collaborates with JOHSC and acts as a back-up management representative to address safety concerns on the overnight shift
- Regularly updates and reviews orientation, safety, and other operational manuals
- Supports the overnight Support Workers in implementing care plans for residents, as developed by the Case Manager
- Supports and guides front-line employees in mediating conflicts, resolving complaints and crisis intervention with residents
- Ensures house guidelines are maintained and upheld
- Ensures emergency protocols and safety measures are upheld
- Leads emergency response and evacuation as necessary on the overnight shift and ensures all related policies and procedures are up to date
- Responds to and records serious incidents according to City and Cornerstone protocols
- Conducts weekly review of all incident reports and ensuring reports are filed managed and forwarded to the Director of Programs and Services
- Collaborates with Humans Resources to conduct annual workplace hazard assessments for Shelter positions
- Leads WSIB claims processing for occurrences during the overnight shift and conducts follow up with the Human Resources Manager
- Supports the well-being of overnight staff by leading debriefing discussions and other wellness activities
- Reviews intake and ensure completeness and conduct follow-up
- Other duties as operationally required

**2. Personnel Management**
- Provides ongoing support and mentoring to overnight employees, including relief and part-time staff predominantly at the Women’s Shelter but is available to staff at all Cornerstone locations while on shift or on-call
- Supervises the overnight shelter staff and conducts performance reviews or address performance concerns as they arise
- Acts as the main point of contact for all sick calls, critical incidents and occupational illnesses or injuries on the overnight
- Provides regular safety check-ins to Supportive Housing staff at other locations
- Leads training and orientation for all new hires and ongoing training for overnight staff
- Organizes and leads regular team meetings with overnight staff.
- Provides support with the recruitment process as required
- Works with employees to create a welcoming, non-judgmental atmosphere which seeks to avoid removing residents from the shelter whenever possible
- Liaises with Human Resources to resolve HR issues for the overnight staff
- Replaces Shelter Manager in their absence or as her designate
- Implements the collective agreement
- Ensures good communication between shifts and staff teams across houses

**3. Administration**
- Reviews operational policies and procedures on a quarterly and annual basis and make recommendations for revisions
- Reviews incident reports, case notes and other documentation to ensure proper actions and steps have taken place
- Monitors and ensures accuracy of HIFIS entries and supportive bed list
- Ensures accurate and timely implementation of intake processes, including SPDATS and recording information into HIFIS data
- Provides input to the budget planning of The Women’s Shelter
- Participates as a member of the Cornerstone Administrative Team as required
- Participates in Managers on-call rotation as required
- Ensures compliance with legislative, contractual and health and safety standards
- Ensures effective communication with the Senior Managers; meets and provides reports to the Senior Managers as required
- Supports the Shelter Manager with bi-weekly payroll

**Skills Required**:

- Strong understanding of the issues faced

  • Overnight Lead

    1 week ago

    Ottawa, Canada Walmart Canada Full time

    **Position Summary... **:Working as an Overnight Lead at Walmart Canada is a great way to gain valuable experience in the retail industry. A Lead Department Manager - Overnights leads a team by adhering to the basic beliefs and values of Walmart. This team has accountability to stock shelves, set up displays, and ensure that the store is always...

  • Overnight Treatment Counsellor

    4 weeks ago

    Ottawa, Canada Walk of Grace Residential Services Inc. Full time

    **Do you consider yourself as someone who is adventurous and is looking for an exciting and rewarding job? Well, look no further, as Walk of Grace is taking on new Overnight Treatment Counsellors!** **GREAT NEWS! PANDEMIC PAY WAGE ENHANCEMENT** **FOR FRONT-LINE GROUP HOME WORKERS HAS BECOME PERMANENT. FRONTLINE STAFF WILL RECEIVE $22.50 - $25.50 AN HOUR,...

  • Client Care Coordinator

    2 weeks ago

    Ottawa, Canada Larga Baffin Full time

    **Larga Baffin has an exciting opportunity for a Full-Time Client Care Coordinator - Overnight!** **_ Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended precautionary measures as per Public Health authorities to ensure the health and safety of all staff and residents._** **_ A special thank you to all front-line...

  • Client Care Coordinator

    1 week ago

    Ottawa, Canada Larga Baffin Full time

    **_Larga Baffin has an exciting opportunity to join our team as a: Full-Time Client Care Coordinator - Overnight!_** **_ Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended preventive measures as per Public Health authorities to ensure the health and safety of all staff and residents._** **_ A special thank you to...

  • Overnight Developmental Service Worker

    2 weeks ago

    Ottawa, Canada Partners in Parenting Inc. Full time

    Partners In Parenting is a culturally sensitive, community-based organization. Collectively, we are committed to providing socially inclusive residential and day service programs. By empowering our teams, we strive to provide high quality care in a learning environment. **Developmental Services Worker** We are currently searching for energetic individuals...

  • Overnight Service Desk Analyst

    2 weeks ago

    Ottawa, Canada Nova Networks Inc. Full time

    **STRENGTHEN YOUR CAREER!** At Nova Networks, we pride ourselves on hiring smart, motivated people who excel at challenging themselves and enjoy working in a team-oriented environment. Looking for an exciting opportunity to work with leading products and with other talented and dynamic professionals? Then look no further. We believe strongly in lifelong...

  • Overnight Forklift Operator

    2 weeks ago

    Ottawa, Canada GFL Environmental Full time

    GFL Ottawa is looking for a forklift operator to join the overnight shift (Monday to Friday from 12 AM-8:30 AM). **Key Responsibilities**: - Physically load and unload containerized waste from straight trucks and van trailer - Prep and load customer supplies on straight trucks and van trailer - Move and organize containerized waste within the facility -...

  • Overnight Bread Baker

    2 weeks ago

    Ottawa, Canada Nat's Bread Company Ltd. Full time

    **About us** Nat's Bread Company is a small business in FOOD_BEVERAGE_SERVICES in Ottawa, ON. We are supportive, creative, and customer-centric, and our goal is to foster a safe and comfortable environment for our employees while producing high quality product for our clients and customers. This job opening is to work evenings from 5 pm - 1 am. Applicants...

  • Overnight Concierge

    4 weeks ago

    Ottawa, Canada Apollo Property Management Full time

    We are currently looking for an Overnight Concierge (Full Time) to join our exciting team of dynamic professionals in our growing organization. If you are a highly motivated, dynamic, proactive team player seeking a challenging position, work well with mínimal supervision, meet deadlines successfully and effectively multi-task, we would like to hear from...

  • Banking & Payments Specialist, Overnight Operations

    3 weeks ago

    Ottawa, Canada Bank of Canada Full time

    **Banking & Payments Specialist, Overnight Operations** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant...

  • Overnight Security Guard

    4 weeks ago

    Ottawa, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Overnight Uniform Security Guards** in **Ottawa, ON **for a variety of sites. **What you will do** - Establish a strong security presence to deter crime and theft - Provide excellent customer service to our clients, customers and...

  • Banking & Payments Specialist, Overnight Operations

    3 weeks ago

    Ottawa, Canada Bank of Canada Full time

    **Banking & Payments Specialist, Overnight Operations** **Take a central role** The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive...

  • Overnight Guest Services Representative

    2 weeks ago

    Ottawa, Canada Lord Elgin Hotel Full time

    **SUMMARY**: The Overnight Guest Services Representative will assist each of our guests in a friendly, efficient, professional manner in all Guest Services related functions from 11pm to 7am. To maintain a high standard of service and hospitality at all times. Will be responsible for completing night audit/being overnight manager on duty at...

  • Overnight Clothing Processing Supervisor, FT

    7 days ago

    Ottawa, Canada Bass Pro Shops Full time

    Summary: Reporting to the Group Sales Manager, Outdoors or delegate, the Overnight Clothing Processing Supervisor provides daily direction to the team members working the overnight shift within the retail store, to include: sales floor replenishment, merchandise presentation, seasonal resets, inventory management and price change execution. ...

  • Overnight Lead

    2 weeks ago

    Ottawa, Canada Planet Fitness - Taymax Group Full time

    Bank Street 99 Bank St, Ottawa, ON K1P 1H4, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Essential Functions/Key Responsibilities: - Lead by example with involvement in all member services and related activities: - Maintain a welcoming...

  • Overnight Supervisor

    4 weeks ago

    Ottawa, Canada GDI Services Full time

    Join the GDI Family! One provider. One solution. All your facility maintenance services. GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service...

  • Awake Overnight Residential Counsellor

    3 weeks ago

    Ottawa, Canada Vista Centre Brain Injury Services Full time

    **Awake Overnight Residential Counsellor**: - I. _ In collaboration with patients, families (asdefined by thepatient), and staff across disciplines and departments the awake overnight residential counsellor is responsible for evaluation, planning, directing and administering quality support to individuals living with the effects of brain injury and close...

  • Client Care Coordinator Overnight

    3 weeks ago

    Ottawa, Canada Larga Baffin Full time

    Larga Baffin has an exciting opportunity to join our team as a: Full-Time Client Care Coordinator (Overnight)!_ - Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended preventive measures as per Public Health authorities to ensure the health and safety of all staff and residents._ - A special thank you to all...

  • Client Care Overnight

    4 weeks ago

    Ottawa, Canada Larga Baffin Full time

    Larga Baffin has an exciting opportunity to join our team as a: Full-Time Client Care Coordinator!_ - Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended preventive measures as per Public Health authorities to ensure the health and safety of all staff and residents._ - A special thank you to all front-line workers...

  • Cctv Monitoring Officer

    1 week ago

    Ottawa, Canada Securitas Canada Ltd. Full time

    **Job Summary** As **North America’s largest provider of Security Services**, more than 300,000 employees have built a solid and rewarding career at Securitas. **POSITION SPECIFICATIONS**: We are looking for reliable and self-motivated Overnight Shift Supervisor who combines the ability to maintain a professional composure when dealing with unusual...