Overnight Concierge

1 week ago

Ottawa, Canada Apollo Property Management Full time

We are currently looking for an Overnight Concierge (Full Time) to join our exciting team of dynamic professionals in our growing organization. If you are a highly motivated, dynamic, proactive team player seeking a challenging position, work well with mínimal supervision, meet deadlines successfully and effectively multi-task, we would like to hear from you

**Responsibilities**:
Occupy the front desk and provide access control to the building utilizing CCTV cameras

Provide excellent customer service to residents and guests

Verify guest access by calling the residents and announcing their guest’s arrival and have them sign in the guest book

Co-ordinate elevator bookings and amenity bookings

Sign out keys to contractors, cleaners and verify work access

Log and release letters and parcels for residents at the front desk

Co-ordinate dry cleaning services for the residents

Maintain current information on local services and attractions

Program and re-program access fobs at the request of the Property Manager

Co-ordinate maintenance and cleaning tasks with the on-site cleaners

Receive, report and forward resident complaints to the Property Manager

Ensures that fire and emergency procedures are followed

Investigates and informs Property Manager about all received alarms and occurrences

All other duties assigned by the Property Manager

**Qualifications**:
Post Secondary diploma

Security Guard license, considered an asset

Knowledge of MS Office and other computer related skills

Coordination, judgment and decision making

Works independently or as part of a team and with minimum supervision

Bright, customer focused personality

Excellent communication skills

Strong organizational skills and attention to detail

Ability to prioritize, work well under pressure in a fast paced environment and meet deadlines

Team oriented, diligent and reliable

Prior experience in Property Management industry, considered an asset

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