Lead Coordinator, Program Management

1 month ago

Ottawa, Canada University of Ottawa Full time

The University of Ottawa—A crossroads of cultures and ideas

The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong

**About the faculty/service**: Faculty of Medicine

Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

**Position purpose**:
Reporting to the Senior Advisor, Program Management, Using a wide variety of tools, techniques and skills, the Project Coordinator is responsible for developing, administering and evaluating projects for the Office of Social Accountability in the Strategic Planning and Implementation Office at the Faculty of Medicine. Responsible for executing logístical activities related to the delivery of programs while developing and maintaining communication platforms and strategies. Reports to the Program Manager, Strategic Planning and Implementation.

**In this role you will**:
**1. Project Coordination**: Performs a variety of operational functions related to the delivery of a program in the context of a service, academic, community or research environment. Coordinates multiple projects, including all operational activities around project delivery efficiently and within budget. Troubleshoots unanticipated complications within the scope of project execution and recommends creative solutions to ensure operational continuity. Evaluates and adjusts project activities based on feedback from participants and stakeholders. Maintains accurate records for key historical data, program metrics, and reporting to internal and external stakeholders.

**2. Community Engagement**: Plans, facilitates and participates in stakeholder and community projects that harness a wide range of engagement techniques, including in-person or virtual workshops, meetings, consultations and program implementation. Under the direction of the Program Manager, works to ensure strategies are in place to remove barriers to participation by community members in University activities. Develops a strong rapport and relationships with stakeholders and community groups to allow for open and constructive communication for the purpose of strengthening the social accountability mandate. Exercises a high level of diplomacy and discretion in all interactions.

**3. Communications**: Proactively works to build a positive image, increase reputation and awareness of the activities of the program. Generates content and manages web and social media channels so the information is seamless across the platforms, ensures material is written in a way that is accessible to all audiences and coordinates improvements to maximize the effectiveness of these tools. Ensures materials are co-developed with stakeholders as appropriate and ensures all communication materials are presented using language appropriate to community and stakeholder needs.

**What you will bring**:

- Knowledge of administration, project management and marketing & communication principles normally acquired through postsecondary studies or an equivalent combination of training, education and experience
- Minimum five years of demonstrated experience in a similar role

Other Qualifications
- Strong organizational skills and attention to detail in a fast-paced environment
- Demonstrated ability in all stages of project processes, including initiating, planning, executing and closure.
- Able to facilitate effective and diverse community consultations, programs, and initiatives
- Keen attention to discretion, confidentiality, and tact
- Sensitivity towards issues of racism, sexism, and other forms of stigma and discrimination.
- Strong communication skills, including experience with web-design, social media and creating content required to reach different stakeholder audiences
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