User Support Technician

4 weeks ago


Calgary, Canada PHONELOGIX INC. Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week



  • Calgary, Canada ED Tech Network Solutions Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...


  • Calgary, Canada TAPPTIC INC. Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log...


  • Calgary, Canada TAPPTIC INC. Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log...


  • Calgary, Canada NRIT Consulting Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...


  • Calgary, Canada TAPPTIC INC. Full time

    Education: Expérience: EducationBachelor's degreeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Calgary, Canada Rcom Communication Ltd Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document...


  • Calgary, Canada ED Tech Network Solutions Ltd. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Calgary, Canada TAPPTIC INC. Full time

    Education: Expérience: EducationBachelor's degreeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Calgary, Canada Bluebug Technology Solutions Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...


  • Calgary, Canada Access Academy Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to...


  • Calgary, Canada NRIT Consulting Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...


  • Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...


  • Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...


  • Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...


  • Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...


  • Calgary, Canada Ace Management Consulting Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...


  • Calgary, Canada Ace Management Consulting Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...


  • Calgary, Canada Analytic Consulting Incorporation Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...


  • Calgary, Canada Canadian Petroleum Center Inc Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...