User Support Technician
1 month ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
**Work setting**:
- Consulting firm
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
**Supervision**:
- 3-4 people
**Computer and technology knowledge**:
- Device drivers
- Networking hardware
- Internet
**Transportation/travel information**:
- Public transportation is available
**Work conditions and physical capabilities**:
- Work under pressure
- Tight deadlines
- Attention to detail
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
We have other current jobs related to this field that you can find below
-
User Support Technician
2 months ago
Calgary, Canada ED Tech Network Solutions Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
user support technician
1 month ago
Calgary, Canada TAPPTIC INC. Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log...
-
user support technician
3 weeks ago
Calgary, Canada TAPPTIC INC. Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log...
-
user support technician
2 days ago
Calgary, Alberta, Canada ED Tech Solutions Inc. Alberta Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...
-
User Support Technician
2 weeks ago
Calgary, Canada NRIT Consulting Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
User Support Technician
2 months ago
Calgary, Canada Rcom Communication Ltd Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document...
-
user support technician
1 month ago
Calgary, Canada TAPPTIC INC. Full timeEducation: Expérience: EducationBachelor's degreeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
-
user support technician
3 weeks ago
Calgary, Canada ED Tech Network Solutions Ltd. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...
-
user support technician
2 weeks ago
Calgary, Canada TAPPTIC INC. Full timeEducation: Expérience: EducationBachelor's degreeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
-
User Support Technician
2 months ago
Calgary, Canada Bluebug Technology Solutions Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
User Support Technician
2 months ago
Calgary, Canada Access Academy Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
2 weeks ago
Calgary, Canada PHONELOGIX INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
user support technician
2 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to...
-
user support technician
2 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...
-
user support technician
3 days ago
Calgary, Alberta, Canada FIBERCOMM COMMUNICATIONS LTD Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...
-
User support technician
2 months ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...
-
User Support Technician
1 week ago
Calgary, Canada Advance Logics Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
User support technician
1 month ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...
-
User support technician
3 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...
-
User support technician
3 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...
