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Front Desk Agent
3 weeks ago
**Job Summary (Possible hours 3pm to 11pm or 11pm to 7am 2-3 shift per week)**
**The duties of Front Desk Receptionist include, but are not limited to the following;**
- Responds quickly to guest requests/concerns in a friendly and professional manner at all times, follows up to ensure guest satisfaction
- Corrects any rate discrepancies and ensures that room charges are posted to guest accounts correctly in a timely manner
- Answering phones inquiries while ensuring the smooth running of the Front Desk
- Makes daily notations in Log Books and follows up as required
- Provides a professional image at all times through appearance and behavior
- Understands and follows property standards.
- Must be able to assist the concierge for baggage handling.
- Handling laundry as team work and store in linen room
- Other duties as may be assigned by the Front Office Supervisor, Front Office Manager, Director of Rooms Division and/or General Manager
**Qualifications**:
- Must be available to work am and pm shifts and weekends
- 11pm
- 7am or 3pm to 11pmTotal shift per week = 2-3
- Must have ability to handle fast paced, multi-tasking, stressful environment
- Must have excellent communication, customer service and interpersonal skills
- Must have completed minimum Secondary School Certificate
- Previous computerized hotel and/or front desk experience an asset
- Must be able to work with mínimal or no supervision
Part-time hours: 20-25 per week
**Job Type**: Part-time
**Salary**: From $16.55 per hour
Expected hours: No less than 20 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2022-05-31
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