Digital UX Copywriter

3 weeks ago

Toronto, Canada BDO Full time

**Putting people first, every day**

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

**Your Opportunity**
- **User-Centered Copywriting**: Write and edit engaging, accessible, and actionable copy across all areas of the digital self-service website, including landing pages, product/service descriptions, help articles, and FAQs.
- **Enhancing User Journeys**: Collaborate closely with UX designers, product managers, and developers to create user flows that simplify self-service tasks, helping users reach solutions quickly and efficiently.
- **Content Strategy & Planning**: Develop and maintain a content strategy that aligns with user needs and business goals. Ensure content is optimized for discoverability, readability, and usability across all digital touchpoints.
- **Consistency & Brand Alignment**: Uphold a consistent brand voice and tone across all self-service copy, adapting language to suit various audience segments and ensuring accessibility for diverse users.
- **UX Writing for Functionality**: Draft concise micro copy, including labels, buttons, tooltips, and error messages, that guides users intuitively through the site and provides assistance without friction.
- **Research & Testing**: Conduct user research and A/B testing on copy effectiveness to gather insights and iterate on content for improved engagement and user satisfaction.
- **Performance Tracking & Improvement**: Collaborate with analytics teams to monitor content performance, identify areas for improvement, and make data-driven decisions to enhance user engagement and satisfaction.

**How do we define success for your role?**
- You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
- You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
- You identify, recommend, and are focused on effective service delivery to your clients.
- You share in an inclusive and engaging work environment that develops, retains, and attracts talent.
- You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
- You grow your expertise through learning and professional development.

**Your experience and education**
- Bachelor's degree in English, Communications, Marketing, or a related field.
- 3+ years of experience as a UX copywriter or content strategist, preferably with a focus on public-facing digital platforms.
- Proven experience writing for a self-service or customer support website in a managed services or technical environment.
- Excellent understanding of UX principles, content hierarchy, and readability standards.
- Strong command of web writing best practices, including SEO and accessibility.
- Exceptional communication and interpersonal skills, with the ability to work closely with cross-functional teams.
- Familiarity with UX and A/B testing tools (e.g., Optimizely, Google Optimize) and analytics platforms (e.g., Google Analytics).
- Ability to thrive in a fast-paced environment, managing multiple projects and deadlines.

**Why BDO?**

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2024. This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

- We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
- We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
- We support your achievement of personal goals outside of the office and making an impact on your community.

**Giving back adds up**:Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

**Total rewards that matter**:We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

**Flexibility**:All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangeme

  • Digital UX Copywriter

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Intermediate UX Copywriter

    6 months ago

    Toronto, Canada CAPCO Full time

    **Intermediate UX **Copywriter** **Let’s Talk About You** You want to Own Your Career. You want to work closely with our clients within Capco’s Innovation and Design practice to improve their user experience across customer and employee-facing apps and online platforms. **Let’s Get Down To Business** Capco is looking for an Intermediate UX...

  • UX Copywriter

    6 months ago

    Toronto, Canada Capco Full time

    **UX **Copywriter** **Let's Talk About You** You want to Own Your Career. You want to work closely with our clients within Capco's Innovation and Design practice to improve their user experience across customer and employee-facing apps and online platforms. **Let's Get Down To Business** Capco is looking for an UX Copywriter with experience in the...

  • Copywriter - UX Design

    5 months ago

    Toronto, Canada Dawn InfoTek Inc. Full time

    Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of Copywriter to...

  • Digital UX Content Strategist

    3 weeks ago

    Toronto, Ontario, Canada BDO Canada Full time

    BDO Canada Job OpportunityAt BDO Canada, we're seeking a skilled Digital UX Content Strategist to join our team. As a key member of our digital product team, you'll be responsible for crafting user-centered copy that enhances the overall experience across our digital platforms. Your expertise in UX principles, content hierarchy, and readability standards...

  • Copywriter

    5 months ago

    Toronto, Canada Konrad Full time

    **Who We Are** Konrad is a next-generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the...

  • Copywriter - UX Design

    5 months ago

    Toronto, Canada Dawn InfoTek Inc. Full time

    Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of Copywriter to...

  • Content and Marketing Copywriter

    4 weeks ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled Content and Marketing Copywriter to join our team at Randstad Canada. As a Content and Marketing Copywriter, you will be responsible for creating a wide range of compelling content, from digital marketing campaigns to blog posts, eBooks, and more. You will play a strategic role in the marketing team, collaborating...

  • UX Template Designer

    1 month ago

    Toronto, Ontario, Canada Aquent Full time

    About the RoleAquent Talent is seeking a skilled UX Template Designer to join our team. As a UX Template Designer, you will be responsible for creating exceptional digital experiences for our clients. You will work closely with cross-functional teams to ensure that the templates comply with governing regulations, brand guidelines, usability standards, and...

  • UX Experience Designer

    4 weeks ago

    Toronto, Ontario, Canada Aquent Full time

    About the Role:Aquent Talent is seeking a skilled UX Experience Designer to collaborate with our e-commerce client and contribute to the development of intuitive and engaging digital experiences. As a UX Experience Designer, you will work closely with cross-functional teams to understand user needs, apply user research, and translate findings into...

  • Digital Copywriter Opportunity for Growth

    1 day ago

    Toronto, Ontario, Canada DEPT Full time

    Unlock Your Potential as a Digital Copywriter at DEPTAre you a skilled writer looking to take your career to the next level? We're seeking an experienced Digital Copywriter to join our team at DEPT, where you'll have the opportunity to work on exciting projects and develop your skills further.As a Digital Copywriter, you'll be responsible for creating...

  • Digital Copywriter

    1 month ago

    Toronto, Canada DAC Canada Full time

    **Position Accountabilities**: - Craft original and persuasive copy for a diverse range of clients and platforms. - Customize content to appeal to different target audiences, ensuring alignment with client-specific brand voice and marketing objectives. - Maintain the integrity of the client’s brand identity across all written materials, adhering to...

  • Digital Copywriter 10+year Experience

    5 months ago

    Toronto, Canada E-Solution Full time

    Job Title - Digital Copywriter Job Location - Toronto, ON Job Type - Fulltime JD: Need a Digital Copywriter with 10+Year experience. **Salary**: $90,000.00-$100,000.00 per year **Benefits**: - Dental care - Life insurance - Paid time off Schedule: - Monday to Friday Ability to commute/relocate: - Toronto, ON: reliably commute or plan to relocate...

  • UX Design System Specialist

    4 weeks ago

    Toronto, Ontario, Canada Aquent Full time

    About the Role:We are seeking a UX Design System Specialist to join our team at Aquent Talent. In this role, you will be responsible for designing and maintaining digital experience design systems across various brands.Key Responsibilities:Develop intuitive and visually appealing e-commerce UX templates for websites, applications, and other digital...

  • UX Design System Specialist

    4 weeks ago

    Toronto, Ontario, Canada Aquent Full time

    About the Role:We are seeking a skilled UX Design System Specialist to join our team at Aquent Talent. As a UX Design System Specialist, you will be responsible for designing and maintaining digital experience design systems across various brands.Key Responsibilities:Develop intuitive and visually appealing E-commerce templates for websites, applications,...

  • Copywriter

    5 months ago

    Toronto, Canada Panda Hub Full time

    **Company Overview**: Panda Hub is a leading car detailing tech firm located in Toronto, Canada. Comprised of a dedicated group of obsessed enthusiasts, we strive to offer both clients and detailers an innovative platform. **Job Summary**: As a Copywriter at PandaHub, you will be responsible for crafting compelling and persuasive written content that...

  • UX Template Designer

    2 months ago

    Toronto, Canada Aquent Full time

    **This is a HYBRID role located in Toronto, ON.  We are seeking candidates who are authorized to work in Canada and located within commuting distance of Toronto. Remote candidates will not meet role requirements** We are seeking a UX Template Designer for our large, well-known client. In this Consultant role, you will ensure customer-centricity and...

  • UX Template Designer

    4 weeks ago

    Toronto, Canada Aquent Full time

    **This is a HYBRID role located in Toronto, ON.  We are seeking candidates who are authorized to work in Canada and located within commuting distance of Toronto. Remote candidates will not meet role requirements** We are seeking a UX Template Designer for our large, well-known client. In this Consultant role, you will ensure customer-centricity and...

  • UX Template Designer

    2 months ago

    Toronto, Canada Aquent Full time

    **This is a HYBRID role located in Toronto, ON.  We are seeking candidates who are authorized to work in Canada and located within commuting distance of Toronto. Remote candidates will not meet role requirements** We are seeking a UX Template Designer for our large, well-known client. In this Consultant role, you will ensure customer-centricity and...

  • Copywriter

    5 months ago

    Toronto, Canada ILAC Full time

    **The Company** Established in 1997, ILAC is Canada’s leading provider of international education and comprises four distinct divisions. Our offerings include Language Training, University Pathways, Higher Education offering Vocational and Public Private Partnerships programs and Language Testing. Located in Toronto and Vancouver, our mission is to...