Customer Service Representative, Montreal

4 weeks ago

Dorval, Canada Porter Airlines Part time

Job Summary

WHY CHOOSE PORTER AIRLINES? The Customer Service Representative role will not only give you the opportunity to grow your customer service skills, but it will also give you the opportunity to grow alongside one of Canada’s top rated airlines as we enter an exciting phase of growth and expansion. This is your chance to work with a dynamic team, in a fast paced environment that promotes equality, and growth. BENEFITS OF WORKING AT PORTER? Porter gives you the opportunity to participate in our great benefits programs, such as RRSP Matching, Health & Dental coverage after 3 months of employment. Also, unlimited access to amazing staff travel perks to Porter destinations right away, whether working part-time or full-time HOW WILL WE HELP YOU GROW? Here at Porter we want to see you grow and succeed. That’s why we offer numerous different networking programs that our team members are able to take advantage of, giving you the opportunity to not only expand your skills but also giving you the chance to gain insight to the many different teams and departments that are behind our Skytrax 4 Star Rated airline. WHO ARE WE LOOKING FOR? We’re looking for outgoing, motivated and energetic individuals who are looking to start their career in the aviation field. Our fast-paced airport environment is the ideal place for those who like to keep moving, stay challenged and pride themselves in delivering exemplary customer service. Duties & Responsibilities Provide high quality customer service to passengers Check-in passengers for flights at the ticket counter, assign seats, issue boarding passes and verify passenger identification and travel documents Tag passenger bags to correct destinations Ensure the aircraft is clean prior to departure Board passengers onto flights, tag gate checked bags and verify travel documents Make pre-boarding and general boarding announcements Monitor carry-on luggage and operate jet ways, canopies and aircraft doors Assist all passengers with special needs including passengers in wheelchairs, unaccompanied minors, visual and hearing impaired passengers Assist arriving passengers and oversee the Domestic and International Arrivals baggage area Verify identification and direct connection passengers through the airport Assist with the stocking and maintenance of passenger lounges Provide assistance to passengers whose baggage is mishandled or damaged Maintain accurate records and update passenger files Assist other CSR’s where required in performing other functions Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy Other Duties as assigned Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others. Teamwork: Working collaboratively with others to achieve organizational goals. Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers). Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards. Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Qualifications Ability to work on a permanent basis in Canada Experience in a customer service environment, preferably in the airline industry Ability to obtain necessary security clearances Able to work in a fast paced environment Able to multitask and handle stressful situations Need to be detailed oriented Have a proven positive track record when handling difficult situations and customers Dependability (must have a clear attendance record and reliable on time reporting for work) Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays Must be capable of lifting/pushing/pulling up to 50lbs on a regular basis Must be able to assist with wheelchair transfers and all special service request passengers Supports and adheres to all company policies Ability to communicate and correspond clearly and precisely in English and French

  • Customer Service Representative

    3 weeks ago

    Dorval, Canada SUNICE SPORTS Full time

    **Customer Service Representative for C3 Brands divisions of Sunice Sports & Bobby Jones** * - **We are a leading sporting apparel company that offers premium sporting and lifestyle apparel through both B2B and DTC.Our office is based in Montreal with our main warehouse in the USA.We are seeking a highly motivated and customer-oriented individual to join...

  • Avionic Technical Representative

    4 weeks ago

    Dorval, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Avionic Technical Representative - Customer Response Center (Montreal / Wichita)As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client...

  • Avionic Technical Representative

    4 weeks ago

    Dorval, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Avionic Technical Representative - Customer Response Center (Montreal / Wichita)As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client...

  • Avionic Technical Representative

    4 weeks ago

    Dorval, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Avionic Technical Representative - Customer Response Center (Montreal / Wichita)As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client...

  • Avionic Technical Representative

    3 weeks ago

    Dorval, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Avionic Technical Representative - Customer Response Center (Montreal / Wichita)As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client...

  • Avionic Technical Representative

    3 weeks ago

    Dorval, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Avionic Technical Representative - Customer Response Center (Montreal / Wichita)As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client...

  • Customer Service Representative

    3 weeks ago

    Dorval, Canada SUNICE SPORTS Full time

    **Customer Service Representative for C3 Brands divisions of Sunice Sports & Bobby Jones** We are a leading sporting apparel company that offers premium sporting and lifestyle apparel through both B2B and DTC. Our office is based in Montreal with our main warehouse in the USA. We are seeking a highly motivated and customer-oriented individual to join our...

  • Customer Service Representative

    2 weeks ago

    Dorval, Canada Ecoclear Technology Full time

    Représentant au service a la clientèle Ecoclear Technology Salaire et avantages 22 $/heure Type d'emploi EcoClear Technology est une entreprise de restauration et de remplacement de vitres Thermos opérant dans la région du Grand Montréal. Nous adoptons une approche écologique à deux niveaux pour remplacer ou rafraîchir vos...

  • Customer Service Representative

    7 days ago

    Dorval, Canada Ecoclear Technology Full time

    Représentant au service a la clientèle Ecoclear Technology Salaire et avantages 22 $/heure Type d'emploi EcoClear Technology est une entreprise de restauration et de remplacement de vitres Thermos opérant dans la région du Grand Montréal. Nous adoptons une approche écologique à deux niveaux pour remplacer ou rafraîchir vos...

  • Avionic Technical Representative

    1 month ago

    Dorval, Canada Bombarbier Full time

    Why join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...

  • Avionic Technical Representative

    3 weeks ago

    Dorval, Canada Bombarbier Full time

    Why join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...

  • Avionic Technical Representative

    4 weeks ago

    Dorval, QC, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Avionic Technical Representative - Customer Response Center (Montreal / Wichita) As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier...

  • Avionic Technical Representative

    2 months ago

    Dorval, Canada Bombardier Full time

    **Why join us?**: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...

  • Customer Care Service Representative

    3 weeks ago

    Dorval, Canada Bombardier Full time

    **Customer Care Service Representative** **-** **MON20594** **Description** **BOMBARDIER** Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global...

  • Mechanical Technical Representative Customer

    7 days ago

    Dorval, Canada Bombardier Full time

    Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: - Support...

  • Customer Service Representative

    3 weeks ago

    Dorval, Canada Midland Transport Full time

    **CUSTOMER SERVICE REPRESENTATIVE** Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third-Party Logistics/ Brokerage which provide the convenience of one-stop shipping. Midland transport is looking for a motivated...

  • Office Services Representative

    4 weeks ago

    Dorval, QC, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Avionic Technical Representative - Customer Response Center (Montreal / Wichita) As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest...

  • Customer Compliance Representative

    2 weeks ago

    Dorval, Canada Bombardier Full time

    **Customer Compliance Representative** **-** **MON20603** **Description** **BOMBARDIER** Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization...

  • Customer Service Representative

    4 weeks ago

    Dorval, Canada AutoCanada Inc. Full time

    **Full-Time Customer Service Representative (CSR)** **Auto Bugatti** **Dorval, Quebec** Do you live & breathe all things customer service? Build your long-term career at Auto Bugatti & bring your unbridled passion for cars with you! **Auto Bugatti **is looking for an experienced full time **Customer Service Representative **to join our growing team! You...

  • Customer Service Representative

    4 days ago

    Dorval, Quebec, Canada Midland Transport Full time

    CUSTOMER SERVICE REPRESENTATIVEMidland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third-Party Logistics/ Brokerage which provide the convenience of one-stop shipping.Midland transport is looking for a motivated individual to...