Bilingual Customer Supply Chain Analyst

6 months ago

Dorval, Canada Cardinal Health Full time

Cardinal Health, with over 1300 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

We are currently seeking a Senior Customer Supply Chain Analyst (Bilingual) to join our team at Dorval, QC. The incumbent will be responsible for maintaining high service levels, meeting KPI targets, leading initiatives related to collaborative inventory planning and forecasting, driving supply chain efficiencies founded on strong customer centric approach. The Senior Customer Supply Chain Analyst will play a key role in transition to new ERP system and assist with other projects/tasks as per business needs.

For more information on what it is like to work for us, please watch this video: Cardinal Health - Wings.

**Key Responsibilities**
- Manage strategic customer portfolio, and work directly with customers and internal stakeholders to mitigate supply shortage and meet service level targets
- Effectively plan for customer’s inventory needs, lead demand review and consensus meetings to align and reconcile demand vs actuals
- Conduct root cause analysis to understand demand variance and fluctuations, align forecast and planning parameters to maintain optimal stock levels
- Collaborate with Sales & Marketing on new/lost business opportunities and materialization
- Lead inventory calls with key customers and internal stakeholders on requirements, incorporate feedback for customer centric process improvement
- Facilitate and lead QBR and KPI meetings with strategic customers
- Develop and maintain strong relationships with key customers, cross-functional teams to drive improvements and implement solutions
- Conduct ad hoc analysis as requested by the customer and business leaders
- Strong organizational skills, comfortable with multi-tasking and project management ability
- Leverage analytics and to provide meaningful insights and solutions to effectively manage supply and demand of medical products

**Key Qualifications**
- You possess a good understanding of supply chain, logistics and distribution gained through 2-4 years of Supply Chain experience
- You’ve completed a College/University education in Business/Supply Chain Management/Engineering. APICS or related certification is an asset
- You have strong analytical skills and proven ability to analyze data trends with the use of reporting tools (ex. Excel, Access) and initiate action from findings, knowledge of Tableau & BI is a definite asset. Experience in SAP & Kinaxis is an asset
- You have experience in S&OP (Sales & Operations Planning)
- You have strong interpersonal skills with ability to influence cross-functional partners, across different operating levels and drive value-added solutions
- You have the initiative, adaptability and problem-solving skills in an ambiguous and dynamic environment
- You effectively communicate, facilitate and have strong presentation skills
- You possess both strategic thinking and execute tactically along with proven ability to handle multiple tasks at the same time and be able to prioritize effectively
- You enjoy working with large data sets and identifying trends
- You will be expected to travel occasionally

**_ Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._**

""
- Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

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