A Dministrative Service Representative

5 months ago


Cambridge, Canada City of Cambridge Full time

**People, Place, Prosperity**:
**Job Profile**:
This position reports to the Manager of Water. The administrative service representative role will provide positive and professional administrative support to the operations ensuring good customer service for internal and external customers and assisting others in the service areas under their portfolio. This position is responsible for the following duties:
**What you will be doing**:

- Processes water infrastructure materials invoices
- Aids in bulk water administrative tasks
- Answer and schedules water quality concerns
- Addresses customer service issues
- Provides positive and professional administrative support to the operations
- Works daily with expected or legislated deadlines
- Ensures positive and professional customer service for internal and external customers
- Monitoring and editing of current web content
- Research and analysis of data primarily using excel
- Processes claims, invoices, journal entries, permits etc.
- Records management for the division
- Scheduling and coordinating of meetings & event (could include evenings)
- Creation and distribution of meeting materials

**Education**:
College Diploma in Office Administration, Business Administration or similar

**Experience and Knowledge**:
2 years’ experience in a related field.

Experience with Activenet Facility Management is preferred.

**Your compensation**:
The ASR positions are within Grade 5 of the inside workers union Salary Schedule and has an annual salary range of $55,617 to $59,112. These positions work 35 hours per week, in accordance with the collective agreement.

**Location of position**:
This position is located at the Bishop Street Operations Centre, 1310 Bishop Street. Cambridge, Ontario.

**Hours of work**:
This position works 35 hours per week, 7:00 am to 3:00 pm in accordance with the collective agreement.

**Advertisement expiration date**:
**Accommodation needs and protection of privacy**:
The City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.

We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity-deserving groups. Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.

For more information on our Employment Equity, please read our full policy.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.



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