Server

4 weeks ago

Kingston, Canada Holiday Inn Kingston Waterfront Full time

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
The Server position is generally responsible to provide prompt and courteous food and beverage service to restaurant guests while maximizing sales and guest satisfaction

**ACTIVITIES**:
The duties and responsibilities for the Server include, but are not limited to the following:

- Describes all menu items; methods of preparation and prices as needed.
- Accommodates any special requests that the kitchen is able to deliver for the guest.
- Upsells established menu items or specials to maximize food and beverage revenues.
- Serves menu items to guests in a prompt and courteous manner and according to established service standards.
- Performs pre
- and post-shift side work; stock service station, makes coffee, etc.
- Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.
- May assist Greeter/ Cashier with greeting and seating guests; may assist bus person with clearing table and filling glasses.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures.

**COMPETENCIES WE ARE SEEKING**:

- Strong interpersonal and public relations skills.
- Must be able to work with a team and possess a positive attitude.
- Relevant training certificate and be legally able to serve alcohol as per province of employment.
- Food service experience with general knowledge of restaurant operations, is preferred.
- Previous serving experience is an asset.
- Basic reading, writing and math skills, organizational skills and attention to detail.
- Must be able to lift 20lbs with a high level of mobility and flexibility, continuous standing or walking are required.
- Hours fluctuate evening, weekend and holiday availability is required.

**Job Type**: Part-time

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Kingston, ON K7L 1A2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: One location

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