District Manager

3 weeks ago

Hamilton, Canada Global Hospitality Full time

We are looking for a **QSR District Manager** in a Golden Horseshoe Region.

**About You**
- Some post-secondary education in hospitality, marketing or business required.
- 3-5 years quick service or restaurant experience
- 2-3 years leading multiple restaurant locations
- Strong communications skills and problem-solving skills
- Strong leadership and development skills to contribute to achievement of team goals and promote teamwork
- Friendly, enthusiastic, and outgoing
- Organized, innovative, flexible
- Valid driver's licence
- **This role requires travel (75%)**_

**What You Will Do**
- Conduct regular restaurant visits to engage with teams and assess operational & people excellence
- Own and execute assigned KPIs for assigned Region/Area
- Ensure every restaurant monitors guest satisfaction and opportunities are resolved in accordance with established standards and with a sense of urgency
- Consistently monitor and manage costs and labour through scheduling and inventory controls
- Ensure all restaurants operate at a high-quality level with emphasis on guest service while adhering to all health and safety, company standards, and procedures
- Assist in the development of sales building activities and evaluate the success of these activities.
- Assist in implementation of national promotional programs
- Recommend and implement local marketing tactics
- Manage assigned budget and labour dollars to maintain efficient operations
- Analyze and report weekly on controllables, sales and profits to ensure accurate and timely financial tracking.
- Collaborate and consult with Restaurant Managers, Above Restaurant Leaders, and controllers to address process gaps and barriers to sales performance and overall operations
- Facilitate and audit implementation of new processes, procedures, and initiatives
- Assist Restaurant Managers in balancing profits, required operational processes and the best interests of the employees
- Conduct monthly Financial, HR & Health & Safety audits on each restaurant
- Recruit, hire, train new managers and develop internal bench in direct area
- Ensure adherence to all training and certification requirements for all employees
- Motivate, coach and provide strong leadership to Restaurant Management to ensure successful operations
- Role model Redberry’s core values in every interaction
- Evaluate, recommend and/or implement changes to continuously improve guest satisfaction, restaurant operations, employee satisfaction, or financial results.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$72,000.00 per year

**Benefits**:

- Discounted or free food
- Extended health care
- RRSP match

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- QSR: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

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