Plumbing Account Manager

3 months ago

Prince George, Canada Bartle & Gibson Full time

We are currently in search of a career-orientated person to join our team at our **Prince George location**. Reporting directly to the Branch Manager, you will be responsible for all Outside Plumbing Sales, quotes, and after-sale service.

Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry. Travel will be required within the region.

**WHY WORK FOR US**
- Company paid benefits
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**DUTIES AND RESPONSIBILITIES**
- Responding to inquiries and processing incoming calls and orders
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into the system and closing orders
- Sourcing materials for customers when currently not in stock
- Opening new accounts
- Maintaining knowledge base on current products and learning about new products
- Providing product information, pricing quotations, and follow-up on quotes
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Working closely with others to ensure customer needs are met

**SKILLS AND COMPETENCIES**
- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers, develop long term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education **required**:

- Post-Secondary courses in Plumbing **preferred**:

- Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
- Knowledge of the plumbing industry or a background in plumbing products would be considered an asset
- Valid driver's license is mandatory

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

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