Sales Customer Service Staff
2 months ago
Full-time Customer Service Employee
**ENAGIC CANADA CORPORATION**
For over four decades, Enagic International has been the leader in manufacturing water
- ionization systems that transform regular tap water into pure, healthy, electrolytically-reduced and hydrogen-rich drinking water. This Japan-based company internationally distributes hundreds of thousands of Kangen Water® machines to homes all over the globe.
The Enagic Corporation believes in empowering people through the direct-sales marketing system. Our independent and passionate distributors love to speak about the benefits of Kangen Water® to other as they build their own personal wealth.
Main Job Tasks and Responsibilities
- Enjoys customer service.
- You have experience in customer service and want to be part of a great company and grow into an exciting new career.
- Take inbound calls from customers.
- Provide appropriate support, respond to inquiries, and provide solutions to customers
- Perform data entry related to the position
- Meet quality assurance requirements and key performance indicators
- Performs other duties as required by business needs
- Performs other general duties as assigned by manager or supervisor
- Strong teamwork skills
- Also good at working independently.
- Professional demeanor and reliable work ethic, proactive, and passionate.
- Extensive knowledge of PC navigation and Microsoft Office products
**Languages: English, Mandarin prefers**
Education and Experience
- High school diploma, general education degree or equivalent
- Knowledge of customer service principles and practices
- Must have working knowledge of Excel, Word, Outlook.
- Motivated with strong analytical skills
- Ability to manage and follow up on multiple concurrent tasks, requests on tight deadlines
- Strong written and verbal communication skills
- Team Player
- Great organizational skills with superior attention to detail
Key Competencies
- Interpersonal skills
- Communication skills - verbal and written
- Attention to detail and accuracy
- Customer service orientation
- Stress tolerance
- Quick learner
Salary
Starting from $18.00 per hour
Pay-rate will be adjusted after 3-month probation it’s depending on job performance. + full benefits:
Dental care
Vision care
Medical care
Extended health care
Life insurance
Paid sick & Vacation off
Please also send a cover letter highlighting your qualifications and reasons for your interest in this position.
Finally, please submit all resumes in PDF format.
Additional pay:
- Overtime pay
Schedule:
- 8 hours shift
- Monday to Friday and occasional Saturday
- Overtime
**Experience**:
customer service: 1 year (preferred)
**Location**:
**Unit #23-156 Duncan Mill Rd, North York, ON, M3B 3N2, Canada**
**Job Types**: Full-time, Permanent
Pay: From $18.00 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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