Sales and Customer Service Representative

5 months ago


North York, Canada School In The Pool Full time

**Job Summary**

**Responsibilities**:

- Analyze customer needs and recommend appropriate service.
- Upsell additional products or services to meet customer needs
- Handle customer inquiries and resolve issues promptly and professionally
- Process bookings accurately
- Maintain a high level of service knowledge to effectively assist customers
- Assist in achieving sales targets and goals
- Maintain a clean work environment including but not limited to the reception, pool, and washrooms.

**Qualifications**:

- Fluent in English
- Previous experience in customer service and **sales** roles **required**:

- Strong communication skills with excellent phone etiquette
- Ability to multitask, prioritize, and manage time efficiently
- Proven track record in upselling products or services
- Ability to work in a fast-paced environment while maintaining a positive attitude

**Requirements**:

- Proven sales experience with a track record of consistently meeting monthly quotas
- Proficiency in computer usage
- Experience in customer service, with the ability to effectively assist individuals of diverse backgrounds, ages, and abilities
- Comfort with regularly following up on leads
- Willingness to perform routine cleaning and maintenance tasks in the reception area, pool, and bathrooms

**Hours**

Monday to Friday

3PM to 9PM

Weekends (**Mandatory**)

9AM to 1:30PM

or

1:30PM to 6PM

Join our team as a Customer Service/Sales Representative and embark on a rewarding career where your skills in customer service and sales will be valued and developed.

**Job Type**: Part-time

Pay: $16.55-$18.00 per hour

Expected hours: 10 - 20 per week

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Direct sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Expected start date: 2024-09-01



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