Sales and Customer Service Representative
3 months ago
**Job Summary**
**Responsibilities**:
- Analyze customer needs and recommend appropriate service.
- Upsell additional products or services to meet customer needs
- Handle customer inquiries and resolve issues promptly and professionally
- Process bookings accurately
- Maintain a high level of service knowledge to effectively assist customers
- Assist in achieving sales targets and goals
- Maintain a clean work environment including but not limited to the reception, pool, and washrooms.
**Qualifications**:
- Fluent in English
- Previous experience in customer service and **sales** roles **required**:
- Strong communication skills with excellent phone etiquette
- Ability to multitask, prioritize, and manage time efficiently
- Proven track record in upselling products or services
- Ability to work in a fast-paced environment while maintaining a positive attitude
**Requirements**:
- Proven sales experience with a track record of consistently meeting monthly quotas
- Proficiency in computer usage
- Experience in customer service, with the ability to effectively assist individuals of diverse backgrounds, ages, and abilities
- Comfort with regularly following up on leads
- Willingness to perform routine cleaning and maintenance tasks in the reception area, pool, and bathrooms
**Hours**
Monday to Friday
3PM to 9PM
Weekends (**Mandatory**)
9AM to 1:30PM
or
1:30PM to 6PM
Join our team as a Customer Service/Sales Representative and embark on a rewarding career where your skills in customer service and sales will be valued and developed.
**Job Type**: Part-time
Pay: $16.55-$18.00 per hour
Expected hours: 10 - 20 per week
Additional pay:
- Bonus pay
- Commission pay
**Benefits**:
- Flexible schedule
- On-site parking
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Morning shift
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Direct sales: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
Expected start date: 2024-09-01
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