Review Manager Technology

2 weeks ago

Toronto, Canada FTI Consulting, Inc. Full time

**Who We Are**

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

**About The Role**

This position is a part of FTI Consulting's Acuity team which includes supporting, coordinating, managing and participating in document reviews at the direction of FTI clients. As part of their role, this position will utilize various platforms. Deep knowledge of Relativity and familiarity with Nuix Discovery is preferred.

The Review Manager is responsible for simultaneously managing multiple client matters as well as developing and initiating new relationship with existing and prospective clients. The Review Manager should be able to provide high level substantive review workflow and review strategy advice to clients. The person in this role should be able to solely manage reviews, and review workflows. They will be responsible for matters from developing the initial proposal to collection of the final bill. Other responsibilities are to provide: input for general management, including scheduling, resource allocation, revenue projections and operational process and procedures.

**What You'll Do**
- Guide and manage reviews. Set review workflow and strategy, run review and manage client relationship from beginning to end of project and beyond project scope.
- Create and monitor timelines for completion of various phases of review.
- Supervise review teams.
- Work closely with operations and human resources team to on-board and off-board reviewers.
- Assist sales team and consultants in Acuity sales pursuits, generate own Acuity up-selling to existing clients. Be instrumental through the entire process from opportunity identification, to proposal preparation, to consultative sale, to closing of contract.
- Develop initial budget with the team for each case and ensure adherence to that budget
- Work closely with the client, the FTI service delivery team, and project review team to ensure that lines of communication between all project participants are established and maintained during the course of the engagement and that a mutual understanding of the scope of work and related costs exists between both parties.
- Coordinate, counsel, and manage project review team to ensure the accuracy and throughput of the document review. Manage several projects simultaneously.
- Set up, supervise and complete a privilege log with attorney team. Monitor review speeds and progress on a regular basis and implement and oversee a quality control protocol.
- Interview and build project review teams, with focus on developing go-to regional and substantive reviewers for use on a variety of projects.
- Train and guide team leads and review teams.
- Provide detailed substantive review support for the client and project review team on the use of review tools both on site, at client locations and remotely.
- Communicate with client and/or outside counsel to scope substantive parameters of the project, select proper review tool and repository, and estimate project timelines and budgets.
- Be able to suggest appropriate uses and review workflows, including the ability to integrate quality control workflows involving the client and senior project reviewers.
- Build and foster relationships with client contacts.
- Define the scope of work to include a list of deliverables and deadlines. Oversee progress of work to ensure delivery of all work product within established timeframes and standards of quality.
- Manage expenditures within budget estimates. Work with project manager to maintain communication with client and project team regarding changes to proposed work and budget.
- Insure inputs to billing system accurately reflect case status, revenue projections and authorized budgets.
- Establish and maintain good working relationships with other offices and departments in the company. Promote uniformity of office procedures and consistent high quality of final work product.
- Travel as required to ensure effective management of case activities. (Minimal notice possible.)

**How You'll Grow**

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