Maintenance Manager

5 months ago

Halifax, Canada Page Property Management Full time

**Page Property Management** is an industry leader in the development, construction management of commercial and residential properties; primarily in the Halifax region. With an existing portfolio of over 5 million square feet (which includes the iconic Nova Centre), Page continues to expand its portfolio by investing in exciting projects. We are committed to attracting highly talented people, who share our passion for the industry, and commitment to providing exceptional tenant service.

We have an exciting opening for a **Maintenance Manager **to be based out of the beautiful **Nova Centre**. The Maintenance Manager performs preventative maintenance, on-site trouble shooting and repairs at Nova Centre, and acts as lead Technician for the downtown portfolio - ensuring work orders are being completed on time and in accordance with Company standards.

**WHY WORK FOR US?**
- Competitive salary
- Health/dental benefits
- GRRSP matching program
- Monday-Friday, day shifts
- Pizza Friday every months
- Opportunity to be part of a fun, growing company

**RESPONSIBILITIES AND DUTIES**:

- Perform general maintenance and repairs to tenant spaces in Nova Centre (including but not limited to: changing ceiling tiles, changing fixtures, changing lights, minor plumbing, patching drywall, painting, cleaning, etc.)
- Proactively take actions as needed to improve building appearance and overall well-being.
- Conduct scheduled, preventative maintenance checks as related to the building and its equipment;
- Diagnose problems, replace or repair parts, test and make adjustments;
- Update and maintain equipment, repairs, history and inventory information in electronic work order system;
- Perform regular property inspections and report faulty equipment or unusual situations to Property Manager or Chief Building Engineer;
- Perform inspections of work-orders in downtown portfolio (outside of Nova Centre), to ensure assigned work orders are being completed on-time and in accordance with Company standards;
- Oversee onsite construction projects at Nova Centre, acting as ‘eyes and ears’ for Construction and Property Manager;
- Working closely with subcontractors, providing direction and resolving problems as needed;
- Proactively anticipate issues with construction projects, communicate problems to Property or Construction Manage for resolution;
- Ensure we have all proper construction documentation (e.g., ‘as build’ drawings, balancing reports, commission reports, etc.) on an ongoing basis by all trades during the construction process;
- Ensure subcontractors are fully executing and complying with contracted scope of work and are working in accordance with Company quality and safety standards;
- Maintain positive relations with tenants through in-person visits and regular communication;
- Establish oneself as a visible Page presence in the eyes of tenants;
- Proactively anticipate tenant maintenance issues; act to alleviate tenant frustration.
- Listen to tenant feedback on maintenance related items - act as champion of any issues and take appropriate action to effectively resolve;
- Foster collaboration between various divisions (property administration, mechanical/electrical, property accounting, etc.) to maximize tenant experience;
- Bring forth recommendations and strategies to improve tenant experience as it relates to maintenance;
- Provides leadership in customer service philosophy and attitude.
- Operate and test building emergency life safety and monitoring equipment;
- Respond to emergency after-hours calls according to on call schedule.

**EDUCATION AND EXPERIENCE**:

- High-school diploma or equivalent;
- 3+ years' experience of maintenance experience in commercial property management is preferred;
- Some supervisory experience is preferred;
- A trade or some technical or vocational training is preferred;
**SKILLS AND KNOWLEDGE**:
**Relevant Skills and Knowledge**:

- Strong general knowledge in electrical, plumbing, carpentry, etc.
- Comfortable using a variety of hand and power tools, electric meters, and job specific equipment in performing duties;
- Strong understanding of property management;
- Understanding of construction terms and processes;
- Understanding of OH&S legislation;
- Solid understanding of building and operating systems;
- Promotion of positive customer service and tenant relations;
- Comfortable dealing with tenants, staff and contractors;
- Ability to make effective technical decisions in emergency situations;
- Strong team player;
- Ability to work under pressure and juggle multiple priorities;
- Proven problem solving abilities and experience;
- Excellent communications skills;

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

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