Frontline Social Support Worker

6 months ago

Vancouver, Canada BC Indigenous Housing Society Full time

**WHO ARE WE?**

BC Indigenous Housing Society (BCIHS) has been in operation since 1984 with the mandate of providing culturally appropriate housing so that tenants have a sense of belonging with supports in place for harm reduction. While the core function of BCIHS is in providing housing, there is acknowledgement that many of the tenants have endured intergenerational trauma. Residents have been disenfranchised from their communities and so in addition to housing, BCIHS has the responsibility of creating a safe community by connecting residents with community service supports as well as access to cultural opportunities.

**FRONTLINE SOCIAL SUPPORT WORKER**

The **Frontline Social Support Worker **reports to the Building Manager and works with the supportive housing department at BC Indigenous Housing Society.

Duties and responsibilities will center around monitoring the front office and the security of the building residents. The front desk worker will supervise the building cameras and key fob systems, maintain the logbooks, oversee the general well-being of residents, and deal with daily issues that may arise. This position is key to ensuring the building is a respectful and supportive place in which to reside, visit, and work for the diverse residents of the building.

**KEY DUTIES AND RESPONSIBILITES**
- Monitors the flow of residents and visitors by supervising the main entrance, ensuring visitors sign in/out, checking the list of barred residents, and being aware of the destination of visitors
- Escorts from the premises anyone who does not have business in the building
- Maintains building security and safety by performing duties such as conducting multiple building checks including all entrances and exits, storages, parking, roof tops and amenity spaces. Ensure all locks, doors, emergency, and outside lighting is functioning properly and cleanliness is maintained
- Observes residents and their environments to ensure the safety of people and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviours, interactions with residents including observing individual behaviour
- Identifies guests and assisting with the sign in/sign-out process
- Investigates disturbances, dealing with emergencies in accordance with guidelines and reporting incidents to appropriate staff or authorities
- Records observations and communicating with other team members and partners
- Assists residents with building issues such as care of common areas and daily care of their living space
- Assists the Building Maintenance staff to maintain in good repair common areas of the building interior as well as the exterior of the building and grounds by performing duties such as identifying repairs and responding in the interim should maintenance staff be unavailable
- Performs light janitorial duties daily
- Communicates with and encourages resident involvement in the building including attending scheduled program meetings
- Attends staff meetings, residents’ meetings, and additional program meetings as directed
- Encourages and supports residents to make healthy choices and practices
- Performs other related duties as required

**QUALIFICATIONS**
- Minimum High School Diploma
- Minimum two (2) years of related experience or an equivalent combination of education, training, and experience
- First Aid Certificate
- Non-Violent Crisis Intervention (or other related training an asset)
- Criminal record check for working with children and vulnerable adults

**KNOWLEDGE, SKILLS AND ABILITIES (KSAs)**
- Knowledge and understanding of Aboriginal cultures
- Knowledge and understanding of the issues facing Indigenous and marginalized people in an urban setting
- Experience with addictions, mental health, or working with youth at risk

This position requires shift work and flexibility with hours to meet operational deadlines

**WHAT WE OFFER**
- Extended Health
- Dental Benefits
- Employee Assistance Program
- Vision Care
- 15 Sick Days per Year
- 13 Statutory Holiday Days and 1 Discretionary Day Off with Pay per Year
- Education or Training Allowance

**NEXT STEPS**

**Although we thank all applicants for their interest, only those who are shortlisted will be contacted.** **Please do not contact the office directly.**

Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants of Indigenous Ancestry

**Closing Date**: Open Until Filled

Pay: $20.00-$23.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Application question(s):

- Describe your experience working with persons living with mental health, substance use or trauma.
- Are you legally entitled to work permanently in Canada?

**Experience**:

- human services related: 1

  • Front Line Support Worker

    2 months ago

    Vancouver, Canada Vancouver Womens Health Collective Full time

    The Vancouver Women’s Health Collective (VWHC) is looking for a passionate and dedicated employee to fill the role of Frontline Support Worker at our drop-in centre based in Vancouver’s Downtown Eastside. **About Us** The Vancouver Women's Health Collective (VWHC) is a non-profit organization helping all who identify as women, non-binary, and gender...

  • Residential Support Worker

    3 weeks ago

    Vancouver, British Columbia, Canada The Salvation Army Full time

    Crisis Intervention in Residential CareThe Salvation Army is seeking a Residential Support Worker to provide support and assistance to residents in Kate Booth House. As a Residential Support Worker, your primary function will be to maintain a safe and supportive environment for residents, ensuring their physical and emotional well-being.Key...

  • Casual Frontline Support Worker

    2 months ago

    Vancouver, Canada Helping Spirit Lodge Society Full time

    **Program: SPIRIT LODGE FIRST STAGE TRANSITION HOUSE** **Position: On call / Casual Support Worker** ***: The on / call casual support worker provides the women and children with safety and support offering crisis intervention when required, makes appropriate referrals to community agencies such as hospitals, police, Ministry of Child & Family Services if...

  • Social Worker

    6 months ago

    Vancouver, Canada Green umbrella senior care Full time

    **Social worker (Vancouver)** **Green umbrella senior care** compensation**:28** employment type**:part-time** job title**:Caregivers**Private senior care agency looking for a dedicated Social Worker who is passionate about working with seniors. Working in collaboration with our internal and external partners to facilitate and provide counseling, identify...

  • Casual Tenant Support Worker

    6 months ago

    Vancouver, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe...

  • Casual Tenant Support Worker

    2 months ago

    Vancouver, Canada Connective Support Society Full time

    Connective is seeking an enthusiastic and dedicated individual to join our forward-thinking nonprofit organization in the role of Tenant Support Worker. ROLE PURPOSE This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to...

  • Social Worker

    6 months ago

    Vancouver, Canada REACH Community Health Centre Full time

    **Position**: Social Worker **Hours**:Part time, 0.6 FTE 21 hours per week **Department**: REACH Medical Clinic **Wage**: $38.00-$40.00 (BSW), $40.00-$44.00 (MSW) We are offering a unique and exciting opportunity to interested Social Workers to be part of innovating access to primary care in BC! REACH Community Health Centre is a non-profit,...

  • Social Worker

    7 days ago

    Vancouver, Canada REACH Community Health Centre Full time

    This position is a maternity leave coverage. **Start date**:February 2025 **End date**:March 2026 with a possibilty of extension. We are offering a unique and exciting opportunity to interested Social Workers to be part of innovating access to primary care in BC! REACH Community Health Centre is a non-profit, community-governed organization that provides...

  • Ft - Indigenous Liaison Worker (Kingsway Supportive

    1 week ago

    Vancouver, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE The Indigenous Liaison Worker will provide a proactive approach to bridging Indigenous residents and their culture by consulting with Indigenous residents to...

  • Pt - Tenant Support Worker Vancouver

    6 months ago

    Vancouver, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe...

  • Pt - Tenant Support Worker (Kingsway)

    6 months ago

    Vancouver, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe...

  • Ft - Tenant Support Worker - Vancouver

    5 months ago

    Vancouver, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe...

  • Residential Support Worker

    1 month ago

    Vancouver, British Columbia, Canada The Salvation Army Full time

    At The Salvation Army, we are seeking a skilled Residential Support Worker to join our team at Kate Booth House. As a Residential Support Worker, you will play a vital role in providing support and assistance to residents, ensuring the smooth functioning of our facility.Main Responsibilities:Participate in shift changeovers and ensure a seamless transition...

  • Social Worker

    4 weeks ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job Title:Social WorkerJob Summary:Vancouver Coastal Health is seeking a skilled Social Worker to join their team in the Emergency Department. As a Social Worker, you will provide advanced clinical and consultative social work services to clients and families, focusing on how the client's relationships are affected by their environment.Key...

  • Mfa - Relief Support Worker (Casual)

    3 weeks ago

    Vancouver, Canada RainCity Housing and Support Society Full time

    RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh...

  • Residential Support Worker

    5 months ago

    Vancouver, Canada Salvation Army Full time

    Description Residential Support Worker's main function is to provide support and assistance to residents and responsible for the smooth functioning of Kate Booth House. **KEY RESPONSIBILITIES**: Participate in shift change. Answer our 24 hours crisis line, telephone screening and intakes. Gives house orientation to new clients. Record relevant shift...

  • Social Worker

    3 weeks ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    About the RoleVancouver Coastal Health is seeking a skilled Social Worker to join our team at Lions Gate Hospital in North Vancouver, BC.Key ResponsibilitiesProvide advanced clinical and consultative social work services to clients and their families, focusing on how the client's relationships are affected by their environment.Conduct social and psychosocial...

  • Support Worker

    2 weeks ago

    Vancouver, British Columbia, Canada Software & Support Media GmbH Full time

    About the RoleAt PHS Health Care, we are committed to providing exceptional harm reduction services and creating a supportive environment for our clients.Job SummaryWe are seeking a highly motivated and empathetic Community Support Worker to join our team. As a Community Support Worker, you will provide direct support to individuals experiencing...

  • Group Home Social Support Worker

    3 weeks ago

    Vancouver, British Columbia, Canada Developmental Disabilities Association Full time

    About the JobWe are seeking a skilled and compassionate Group Home Social Support Worker to join our team at the Developmental Disabilities Association. This permanent, part-time position involves working with individuals with developmental disabilities in a group home setting, providing support and care to help them lead fulfilling lives.The ideal candidate...

  • Fraser Street

    3 months ago

    Vancouver, Canada RainCity Housing and Support Society Full time

    RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh...