Sales, Communications

2 weeks ago

Victoria, Canada The Green Kiss Full time

**Job Posting Date: April 2024**

**Hiring for**: Sales, Communications & Guest Experience Manager

**Quick Description Of Role**: Our Front of House Store Manager for all things Sales, Education, Communications & Guest Experience. This role encompasses customer service for our E-commerce and Brick & Mortar guests.

**Pay**: $23-$28 an hour, depending on relevant work experience.

**Who You Are:
**You are a positive, authentic leader, communicator, and educator, who is passionate about helping people live their best lives. And most of all - you are ready to commit and really “own” the front end operations of our fast-growing, fast paced, small business. While a background in skincare, wellness or makeup, is ideal, it is not essential as we can offer training We believe in growth and curiosity. What is most important, is that you EXCEL in customer service - both in person, and via written communication - and that you LOVE people Making someone’s day, and improving the health of their skin and body truly LIGHTS you up. You are excited about customer service, sales, and product education. You are passionate about health and wellness, and you seek out any chance you can to get to know your community. You have a natural gift of bringing joy to people’s lives and caring for them.

You have an entrepreneurial spirit and excel at fostering strong relationships with others. You are looking to work in an environment that is filled with positivity, growth opportunities, and incentives where you are rewarded for your hard work and results You are a go-getter. You like achieving things, crossing off “to-do” lists, and seriously going after sales targets It excites you to work for a business where love is the driving force and fast business growth is the result. You're fulfilled being a part of a team in a growing small business environment where every action you take makes an impact.

You bring positive energy to those around you and are excited at the idea of playing a pivotal role in helping people look and feel their best. You have excellent communication skills, both verbal and written, with a strong history of using both in your previous work. You have a keen sense of accountability and integrity. You have multi-tasking superpowers. You are results-oriented, and your follow-through is second to none. You're great at identifying opportunities for improvement. You connect with different cultures and generations easily and respectfully, and have at least 3 years experience in retail management, or elite customer service.

If you have some of these qualities and believe this is the position that will make you excited to come to work every day, then we want to hear from you

**Prior Work Experience That Suits This Role**:Small business management (or past ownership), retail management, retail sales, communications specialists with a work history in health clinics or small businesses, aestheticians or makeup artists with admin experience who are wanting a change in their careers, and a steady, consistant work schedule and salary.

**More About The Role**:
The Three Main Objectives Of Our Sales & Guest Experience Manager

1. Develop heart felt relationships with our community members by leading with education. Provide exceptional sales, communications and guest experience at The Green Kiss for our customers both in store, and online across Canada. Provide outstanding customer service experience to our customers through product knowledge, trend awareness, and exceptional customer care. Develop partnerships with community leaders, ambassadors, and healthcare practitioners. Support customer care issues, returns, and quality assurance.

2. Lead our sales team members (educators), scheduling, training the team, creating GK cross-training documents, and creating a positive, uplifting, and fulfilling environment for all staff.

3. To manage and own all things front-of-house. To be the leader of all in-store merchandising, fixtures, and seasonal or promotional displays - to maintain the best possible shopping experience for our guests.

Our owner Megan is looking for a co-pilot for all things sales, communications, and guest experience related here at The Green Kiss. Is this person you? This role is a KEY pillar to our business. You will be working directly with our owner Megan, and our operations lead, Tiffany Dunning, to help drive the ship of our values based business forward

**What We Offer**:

- Flexible start date
- Hourly pay of $24-$28 an hour depending on relevant work experience
- Free Parking
- Staff Gifting
- Ongoing training and career development
- Employee Discount
- Uptown Staff Discount at participating stores

**Schedule & Hours**:
40-hour work week. Tuesday - Saturday. Must be able to work Saturdays with the flexibility to work some Sundays as well.

**Job Location**:
The Green Kiss

109 - 3531 Uptown Boulevard

Victoria BC

V8Z 0B9

Pay: $23.00-$28.00 per hour

Expected hours: 40 per week

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