Natl Business Sales Advisor

3 months ago

Victoria, Canada Rogers Communications Full time

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story

We are looking for a **National Business Sales Advisor **to join our team in **British Columbia.** The individual will be driven, talented and motivated with a strong work ethic and an entrepreneurial spirit and an achievement-oriented attitude.

By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset.

As a member of the National Inbound Sales team, you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers’ small business solutions.

Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada’s Small Business owners and operators. This will include:

- Business Wireless
- Rogers Unison
- Business TV, Internet, and Phone Lines
- Business Solutions (Fixed Network, Internet of Things and Data Center)
- Cisco Meraki products (Advantage: Wi-Fi, Solutions Bundles, Security, Voice, Surveillance, LTE)

**What you will be doing**:

- Build, maintain, and deliver world class client experience on every interaction.
- Handle inbound sales call types to understand the customer’s needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions.
- experience in an outbound/outside B2B hunting role, or equivalent combination of proactive B2C sales.
- Highly process oriented.
- Expert knowledge of Rogers internal processes is an asset.
- Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours.
- Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others.
- Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients.
- Work effectively and collaborate with the other teams to create top tier treatment for our clients.
- Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions.
- Perform end to end order entry through multiple sales and service order entry tools.
- Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement.
- Conduct all business as per Rogers Business Code of Conduct.
- Attend product trainings, team meetings and planning sessions as required or when called for.

**What you will bring**:

- Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization.
- Familiarity with different sales techniques and funnel management.
- Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting.
- Proven ability to work effectively under pressure in a fast-paced environment.
- Willing to work flexible hours (Monday - Friday) to meet the needs of our clients.
- Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information.
- Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel).
- Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools.
- Experience with Salesforce is an asset.

**What’s in it for you?**

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
- Discounts: Enjoy up to 50% off Rogers Services and Blue J

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