Tier 2 Technical Support

**Description de poste : Spécialiste, soutien technique** **Vue d’ensemble de l’entreprise**: Resitek Information Technologies Inc. est un fournisseur de services informatiques gérés pour les PME de la région de Montréal. Si vous êtes passionné par le fait de travailler directement avec les clients, d’établir des relations et de faire partie...

**Canada (Remote)**: **Field Technical Support Specialist** For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in...

**Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Program Name: IT/IS Number of Hours Bi-Weekly: 75 Work Schedule: Days On Call: Yes **Job Summary**: **Key Responsibilities**: - Answers service desk phone lines and provide live answers to clients, ensuring response time targets are achieved. - Upholds VON established Service Level...

This is a temporary position to cover a maternity leave. **Junior Broker Support Analyst** This position reports directly to the Broker Support Lead and will work closely with other members of the Technology and Application Management Services (AMS) departments. To be successful in this role requires the ability to balance creative and technical problem...

**TECHNICAL MANAGER - Accepting Canadian and Remote Employees** Vancouver, BC | Full Time | Data and Engineering Team **JOIN INC. 5000’S FASTEST GROWING MEDIA COMPANY IN AMERICA!** **ABOUT CREATE** We are Create Music Group, one of the fastest growing music technology companies in the entertainment industry. We provide best-in-class technology...

**Technical Support Specialist** **(Bilingual English/French Required)** **Remote (preference to be based in Ontario)** **Ready to advance your career? Join a caring & winning team!** National Seating & Mobility (NSM) is Canada’s fastest-growing rehab equipment supplier. We support our customers with greater independence and quality of life by...

Job SummaryDriverCheck Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal and external users.We are offering a competitive salary of $50,000 - $65,000 per year, depending on experience, to work in a positive,...

**Title**: Customer Success Specialist - Level 2 **Salary**: Based on experience + Benefits + Vacation **Location**: Richmond Hill, ON **Length**: Full-time, Permanent **About Us**: WellnessLiving is one of the fastest growing software companies in North America with over 10 million users worldwide! Thousands of business owners in the fitness, wellness,...

Company OverviewRouteThis is a SaaS technology company revolutionizing the way ISPs and Smart Home companies handle technical support. Our platform empowers technical support teams with answers to identify and resolve customer issues quickly.

Service Desk AgentDriverCheck Inc. is seeking a highly skilled Technical Support Specialist to provide first-level technical support to internal and external users.Compensation$60,000 - $72,000 per yearAbout the RoleProvide technical assistance for DriverCheck users via phone, email, or chatDevelop and maintain accurate documentation to improve user...

**Technical Support Specialist duties and responsibilities** Your strong IT technical skills, problem solving skills, and time-management skills are exactly what we’re looking for. Some of the main duties and responsibilities include: - Communicate with clients to diagnose technical issues - Provide step-by-step instructions to fix technological issues -...

**Responsibilities** - Ensure that customer desired outcomes are achieved through proactive cadence driven outreach - Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied - Advise customers about new products and feature enhancements - Provide feedback to product management, engineering, and R&D teams -...

OverviewDriverCheck Inc. is a national provider of workplace medical testing and assessments based in Ayr, Ontario.We Offer:A family-focused cultureAn excellent training programA supportive continuous learning environmentA competitive wageA competitive group benefit planJob Description:The primary focus of the Technical Support Specialist is to aid internal...

DriverCheck Inc. is a national provider of workplace medical testing and assessments based in Ontario. We have Occupational Health Clinics across Canada, and we are seeking a skilled Help Desk Technician to join our team as a Service Desk Agent.This is a full-time, permanent position offering a competitive salary of $60,000 per year and a comprehensive...

**Description**: **The Technical Support Analyst evaluates, troubleshoots, and resolves faults and reported events.** This is a remote position located in Canada. We are looking for someone who is available to work hours of approximately 8:00 am - 5:00 pm PST and is comfortable working remotely. **Key Responsibilities**: - Evaluates, troubleshoots, and...

This position is eligible to work remotely within the Edmonton area. Microquest is an Edmonton-based software development company and we’re looking for a full-time technical support representative to join our team. Our customers are really happy and we need someone to help keep them that way. As a Technical Support Representative, you’ll join a...

**Cable Technical Support**: - Req ID#: 7966BR- Job ID: 1258599- Location: Virtual, Any Province, CA- Category: **Site** Foundever Access Canada Inc**Job description**Location Requirements**: Must legally reside Canada**Core Responsibilities**: - Handle inbound customers service calls - Understand and strive to meet or exceed metrics while providing...

**Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **Spanish Bilingual Global Service Desk Overnight Analyst** for our Integrated Global Services team located across the following locations **Calgary, Edmonton, Toronto, or...

**Location**: Canada **Position**: SaaS Sales and Support Specialist **Type**: Full-Time **Compensation**: Basic Salary + Incentives per Deal **About Us**: Upper Inc. is a leading provider of route optimization, route planning, and dispatch management software. We help businesses streamline their logistics processes and improve overall efficiency. **Role...

RouteThis OverviewWe're transforming the technical support landscape with cutting-edge software solutions that optimize modern homes and businesses.About UsAs a rapidly evolving startup, we're constantly facing new challenges and opportunities. Our platform provides technical support teams with instant answers to identify and resolve customer issues or...