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Farm Underwriting Supervisor

1 month ago

Winnipeg, Canada Red River Mutual Full time

**COMPANY PROFILE**:
Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So, we treat our employees like family members - we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.

**LOCATION**: Altona or Winnipeg or Hybrid/Remote

**SCHEDULE**:Full-Time

**REPORTS TO**: Farm Department Manager

**DIRECT REPORTS**:Farm Underwriters/Assistants

**PURPOSE OF POSITION**:
**KEY RESPONSIBILITY AREAS**:
**Underwriting**:

- Lead a team of farm underwriters and support staff
- Maintain knowledge of underwriting procedures, company rate manuals and other various coverages
- Enter policies and understand policy details by checking the policy in the policy management system
- Assess and accept/decline risk within underwriting guidelines and within your approved binding authority
- Consult and collaborate with stakeholders regarding unique or unusual risks to minimize adverse risk selection and to maintain the quality and profitability of the portfolio, and refer risks outside binding authority
- Provide technical advice, training, mentoring, and coaching to members of your team and brokers
- Collaborate with Account Managers to ensure corporate objectives and broker engagement is purposeful and meaningful
- Assist in building a sales environment within the department and teams
- Support the broker relationship; this includes commitments to broker visits and contact with key broker partners.
- Be a positive advocate and ambassador for Red River Mutual both internally and externally
- Lead the performance monitoring of your team and brokers and collaborate with your Manager and HR as needed
- Manage the assigning of workflows and teams on a day-to-day basis and perform quarterly audits for your team
- Set Team goals that reflect the objectives of the department and business model of Red River Mutual

**Leadership**:

- To motivate, coach and hold accountable staff under your direction in the business.
- Administer timely performance reviews, assessing needs for education, rewards and setting direction.
- Embody and influence the organization to have the following leadership competencies:
**Leadership Competencies**

**Team Player/**

**Collaboration**

Work collaboratively with colleagues, actively contributes to task teams. Gather input, genuinely value others’ ideas and expertise; willing to learn from others. Support and act in accordance with group decisions. Work with others to resolve conflicts, by using problem solving and communication competencies.

**Strong Communication Skills/Interpersonal Skills**

Speak and write clearly and effectively. Listen to others, asks questions to clarify and demonstrates skills in dialogue. Tailors language, tone, style, and format to match the audience.

**Emotional Intelligence**

Understand the non-verbal cues during an interaction and adjust communications accordingly.

**Respect Diversity**

Understand it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. We encourage healthy debate and differences of opinion.

**Nurtures Growth**

Committed to ongoing improvement of your own skills as well as your employees. Look for opportunities to coach/mentor your employees to produce the leaders of tomorrow.

**Decision Making/Problem Solving/Critical Thinking**

Identifies key issues in complex situations and comes to the heart of the problem quickly. Gathers relevant information, considers impact, makes decisions, and proposes course of action. Drive business results by using sound critical thinking skills and initiative to make it happen.

**Motivate and Inspire People**

Inspire and motivate others to be empowered by providing constructive feedback and mentorship, delegates responsibility, clarifies expectations, provides information, reviews work, and provides feedback. Shows appreciation for effort and achievement. Gives autonomy in important areas of their work and involves them when making decisions that affect them.

**QUALIFICATION AND SKILLS**:

- Minimum of High school diploma with a business degree, CIP or working towards, and/or equivalent professional qualification an asset
- Minimum 3-5 years of Insurance related experience; relevant product and industry knowledge
- Management/leadership experience considered an asset
- Excellent written and verbal communication skills.
- Strong problem solving, analytics and decision-making skills
- Shows high flexibility and ability to adapt to change
- Proven experience in customer service and managing the customer experience (including brokers)
- Integrity with confidential and private personnel and customer information

We thank all applicants for their interest; however only those selected for an interview will be contacte