Reception part-time Core Entertainment

6 months ago


Hamilton, Canada Oak View Group Full time

Oak View Group:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the _way_ we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.

Overview:
Represents FirstOntario Concert Hall as initial contact for prospective clients and the general public both on the phone and in person. Receptionist will also assist guests with event information and/or route necessary calls to appropriate personnel. Responsible for stage door/mail run.

This role will pay an hourly wage of $16.08.

**Responsibilities**:

- Assist with guest or client questions as needed
Create and distribute weekly/monthly schedule for surrounding community from Event Booking software
Log incoming checks
File pay checks/distribute on payday
Manage lost and found
Create directional signage for events
Maintain booking confirmation binder
Perform filing or other office related work
Collects and input all Guest Services availability sheets
Maintain a professional image and demeanor with all employees, management, executives and visitors at all times.
Responsible for signing guests in/out and issuing guest badges.
Submit weekly timesheets for payroll
Adhere to company policies and proceduresMaintain a high level of confidentiality in all interactions
Other duties as assigned

Qualifications:
High School diploma or College diploma preferred

Minimum of 2 years’ experience in office reception or a similar field

Ability to work independently and remain flexible in role

Ability to work in a high pressure, fast paced environment

Ability to multi task

Exceptional customer service skills—outgoing and friendly personality required

General knowledge of Microsoft Word, Excel and Outlook

Strengthened by our Differences. United to Make a Difference.:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO:

- Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.



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