Nf - Field Operations Supervisor

3 weeks ago


Winnipeg, Canada NFI Group Inc. Full time

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions.

***

Responsible for the supervision of all field operations executed by the New Flyer Toronto, Ontario, Canada Service Org. Executes on and oversees a field plan that exceeds the contract requirements for PDI, warranty and retrofit work. Establish and manage a strong, successful customer relationship with TTC Transit at the depot level that ensures New Flyer successfully receives awards for future orders like awarded new e-bus order.
**WHAT YOU WILL DO**:

- Understands and uses the New Flyer core values when working inside and outside the New Flyer organization.
- Understands and follow Respectful Workplace rules.
- Follow all applicable laws, arrive for assignments on time and follow all New Flyer travel policies.
- Regularly travel to work site locations to oversee, understand and support field operations.
- Be visible to field technicians and mechanics at their work sites.
- Participate and support all meeting architecture applicable to New Flyer field operations in Toronto.
- Oversee training plan for field technicians.
- Organize and lead warranty repair, PDI and retrofit technician teams.
- Communicate the status of field operations daily to the Regional Product Support Managers and Regional Director.
- Acts as interim site manager during RPSM-s absence as assigned.
- Report all issues affecting New Flyer product or business to the Regional Product Support Managers.
- Review iBus website regularly.
- Other duties as assigned.

**WHAT YOU NEED TO BE SUCCESSFUL**:

- High School, 2 years College, Trade School or equivalent
- 5 years work experience or equivalent
- Some leadership experience
- Inventory management experience
- Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, certifications/licenses preferred: 608 certification, ASE, CDL license.
- Proficient with MS Office

**WHY JOIN OUR TEAM**:

- Competitive Wages.
- A continuous learning environment.
- Ability to advance your career with a growing company.
- NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth time since the competition was established in 2007.
- Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

**OUR WHY**:We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
**NFI Group **is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.


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