Guest Service Supervisor

1 month ago


Niagara Falls, Canada Falls Avenue Resort Niagara Falls Full time

Education:

- Expérience:

- **Education**:

- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
- ** Tasks**:

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- ** Supervision**:

- 5-10 people
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Tight deadlines
- ** Personal suitability**:

- Accurate
- Client focus
- Flexibility
- Organized
- ** Experience**:

- Will train
- ** Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week



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