Supervisor, Primary Health Care Administration

5 months ago

Etobicoke, Canada LAMP Community Health Centre Full time

**Full Time Permanent Position: 35 hours per week**

**Salary Range: $49,724.00 to $59,688.00 per year**

**Expected Started Date: As soon as possible**

**Location: Lakeshore & East Mississauga Community Health Centre sites**

LAMP Community Health Centre is a multi-service, community based, charitable organization that provides a wide range of programs and services to improve a person's health. LAMP uses a co-ordinated approach to connect people to medical services and other programs that build personal resources. By providing services that improve physical, emotional, social and economic well-being, people can better manage their health and environment.

**Job Summary**

Reporting to the Director, Clinical Programs, the Supervisor, Primary Health Care Administration ensures clients have a welcoming, safe and inclusive experience at LAMP from the moment they establish contact with the organization through Reception, Intake and Medical administrative staff. The role provides support to the PHC administrative team and PHC management across the LAMP CHC (both at the Lakeshore and East Mississauga sites). The Supervisor is responsible for the direct supervision of Medical Office Assistants, Reception, as well as Intake staff at both sites and ensures the quality of administrative functions that facilitate efficient, quality and integrated service delivery.

The Supervisor will ensure that relevant policies are up-to-date and accessible and that all organizational policies are followed.

**Primary Responsibilities**
- Responsible for recruitment, orientation, training, scheduling, supervision and evaluation of Medical Office Assistants, Reception and Client Intake staff, as well as applicable contract and relief staff, students, and volunteers.
- Develops and maintain an effective team and provide mentorship and coaching as required.
- Coordinates and leads Administrative meetings on regular basis including preparing and distributing the agenda and recording minutes.
- Provides administrative support to PHC management.
- Researches and leads the implementation of administrative best practice.
- Monitors and supports administrative functions to promote efficient daily operations and workflows.
- Leads, organizes and, participates in the administrative audits and quality improvement initiatives.
- Monitors a budget for routine operating expenses as well as the emergency fund.
- Provides administrative support to clinics in PHC (ex. psychiatry, asthma and other ad-hoc clinics).
- Prepares, tracks, and reconciles administrative reports to ensure accuracy, flag discrepancies and lead identified corrective measures and action items in consultation with management.
- Submits reports, documentation and correspondence in a timely manner.
- Works effectively in a busy environment with the ability to balance job requirements including timely response to internal/external correspondence.
- Consults with PHC team to develop effective and consistent administrative workflows that optimize and streamline Electronic Health Record use.
- Provides administrative support related to organizational quality improvement and strategic planning initiatives (ex. PHC survey, chart audits).
- Ensures that the waiting rooms and client education materials/bulletin boards/resources are updated, accessible and accurate.
- Ensures that infection control cleaning protocols are followed and implemented.
- Ensures the compliance with Health & Safety regulations and LAMP’s policies and procedures, including the immediate reporting or significant concerns or incidents.
- Other duties as assigned.

**Required Qualifications**
- Post-secondary diploma in medical office or business administration or equivalent.
- Three years of administrative experience in a medical office setting, minimum.
- Three years of supervisory experience, minimum.
- Excellent interpersonal skills necessary to work effectively across all levels of the organization’s diverse workforce.
- Demonstrated ability to facilitate and support high functioning cohesive teams.
- Excellent communication skills, both verbal and written, with the ability to clearly convey information and ideas.
- Positive attitude and dependable with strong initiative and the ability to work both independently and in a team oriented atmosphere.
- Ability to prioritize and facilitate change management.
- Demonstrated flexibility to work well under pressure and strong time management skills.
- Ability to de-escalate stressful situations in a calm and professional manner.
- Demonstrated experience in effectively coaching & supervising staff.
- Knowledge of the Personal Health Information Protection Act (PHIPA)
- Knowledge of immigration policies and health care.
- Knowledge of Occupational Health and Safety Laws.
- Open minded, eager and willing to constantly learn and improve oneself.
- Knowledge of LAMP Community Health Centre, the South Etobicoke and/or Mississauga, and/or a second language that is refle

  • Health Care Aide

    5 months ago

    Etobicoke, Canada Eatonville Care Centre Full time

    **Position Overview** Under the direction of the Unit Supervisor provides personal care, reports changes in resident status and documents where applicable. Enhances restorative care by promoting independence and activities of daily living. Enhances the therapeutic effects of the bathing process and provides the resident with an environment and bathing...

  • Personal Support Worker

    2 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    Job Title: Personal Support Worker - Patient Care SpecialistJob Summary: We are seeking a compassionate and skilled Personal Support Worker to join our team at Spectrum Health Care. As a Patient Care Specialist, you will work closely with our patients and their families to provide personalized care and support with activities of daily living.Key...

  • Administrative Assistant/ Providers Coordinator

    5 months ago

    Etobicoke, Canada Health Bound Health Network Full time

    **Business Profile**: Health Bound Health Network is a network of rehabilitation clinics that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness or age-related health conditions to live active and healthier. **Objectives**: Administrative assistant coordinates activities and third-party personnel to the...

  • Personal Support Worker

    3 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    Job Title: Personal Support Worker - Patient Care SpecialistJob Summary:We are seeking a compassionate and skilled Personal Support Worker to join our team at Spectrum Health Care. As a Patient Care Specialist, you will work closely with our patients and their families, providing personal care and support with activities of daily living.Key...

  • Administrator

    2 weeks ago

    Etobicoke, Canada Prudent Benefits Administration Services Inc Full time

    **Corporate Objective** Prudent Benefits Administration Services Inc. (“PBAS”) is an independent third-party administrator to pension and benefit plans, specializing in multi-employer trusts, with 150+ employees in seven offices across Canada serving over one million plan members and beneficiaries. PBAS provides a competitive compensation and benefits...

  • Palliative Care Nurse

    3 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    Palliative Care Nurse Job DescriptionSpectrum Health Care is seeking a compassionate and skilled Palliative Care Nurse to join our team. As a Palliative Care Nurse, you will provide holistic, patient-centered care to individuals and their families, focusing on symptom management, coordination of care, and emotional support.Key Responsibilities:Work under the...

  • Palliative Care Nurse

    2 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    About the Role:Spectrum Health Care is seeking a compassionate and skilled Palliative Care Nurse to join our team. As a Palliative Care Nurse, you will provide holistic, patient-centered care to individuals and their families, focusing on symptom management, coordination of care, and emotional support.Key Responsibilities:Work under the supervision of the...

  • Palliative Care Nurse

    2 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    Palliative Care Nurse Job DescriptionSpectrum Health Care is seeking a compassionate and skilled Palliative Care Nurse to join our team. As a key member of our interdisciplinary care team, you will provide holistic, patient-centered care to patients and their families, enhancing their quality of life and comfort.Key Responsibilities:Work under the...

  • Permanent Full-time Home Support Supervisor

    3 months ago

    Etobicoke, Canada CommunitiCare Health Full time

    Position**:Permanent Full-Time Home Support Supervisor** Job ID: CCH-2434 Hours of Work: Monday to Friday, 8:30am to 4:30pm Service Area: Home Care and Community Support Services Reports To: Manager of Community Programs **Salary**: $60,000 per annum Start Date: As soon as possible **About CommunitiCare Health** We are a community health care agency...

  • Palliative Care Specialist

    3 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    Palliative Care SpecialistSpectrum Health Care is seeking a compassionate and skilled Palliative Care Specialist to join our team. As a key member of our interdisciplinary palliative care team, you will provide specialized care to patients with complex needs, enhancing their quality of life and comfort.Assist patients with activities of daily living, such as...

  • Palliative Care Support Worker

    2 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    Palliative Care Support Worker Job DescriptionSpectrum Health Care is seeking a compassionate and dedicated Palliative Care Support Worker to join our team.Key Responsibilities:Provide personalized care and support to palliative patients in their homes or facilities.Assist with activities of daily living, such as bathing, toileting, and light meal...

  • Palliative Care Specialist

    2 days ago

    Etobicoke, Canada Spectrum Health Care Full time

    Palliative Care SpecialistSpectrum Health Care is seeking a skilled Palliative Care Specialist to join our team. The successful candidate will provide holistic, patient-centered care to individuals in need of palliative care services.Key Responsibilities:Deliver high-quality, compassionate care to patients and their familiesCollaborate with interdisciplinary...

  • Palliative Care Support Worker

    3 weeks ago

    Etobicoke, Canada Spectrum Health Care Full time

    Palliative Care Support Worker Job DescriptionSpectrum Health Care is seeking a compassionate and dedicated Palliative Care Support Worker to join our team. As a key member of our interdisciplinary palliative care team, you will provide specialized care to patients in their end-of-life journey.Key Responsibilities:Assist patients with activities of daily...

  • Care Coordinator

    4 months ago

    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Six Points** Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...

  • Health Care Aide

    5 months ago

    Etobicoke, Canada William Osler Health System Full time

    **Company Description** One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Accounting Assistant

    1 day ago

    Etobicoke, Canada Primary Construction Inc Full time

    A mid-size construction company in Etobicoke is looking for a full time Accounting Assistant. We offer Medical Benefits and competitive salaries. Experience**:5 years in an accounting role in construction industry is required** Quickbooks**:3 years experience is Mandatory**, Working Knowledge of Contractor Foreman, Dynamics software will be an...

  • Home Care Support Worker

    5 months ago

    Etobicoke, Canada Verdure Health Care Full time

    Why Join Verdure HealthCare? Join our dynamic team and make a meaningful difference in our clients' lives! Verdure HealthCare offers diverse opportunities and a robust career path in various professional roles. As a part of our team, you will benefit from a competitive salary and a comprehensive benefits package, which includes: - Full-time and part-time...

  • Food Services Supervisor

    5 months ago

    Etobicoke, Canada Eatonville Care Centre Full time

    **Are you an individual that has a passion for making a difference?** At Eatonville Care Centre, we are passionate about providing compassionate care for families and loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, **P**articipation ~** E**xcellence ~ **O**penness ~ **P**erformance...

  • Child-care Centre Administrator

    5 months ago

    Etobicoke, Canada Gold Circle Early Childhood Daycare Centre Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 5 years or more **Work setting**: - Child care centre **Tasks**: - Hire and provide training for professional and non-professional staff - Direct and advise professional and non-professional staff - Establish administrative procedures - Manage...

  • Payroll Supervisor

    3 months ago

    Etobicoke, Canada Ontario Health atHome Full time

    **Job Description**: Payroll Supervisor - Repost **Competition #**:FY2425-027 **Date Posted**:August 21, 2024 **Date Closed**:August 30, 2024 **Salary Range**:Ontario Health atHome Non-Union Band 5 - $77,922.00 to $93,043.00 **Reports to**:Director, Payroll **Category**:Permanent Full-time **Location**:Etobicoke Office - 401 The West Mall...