Credit Assistant

4 weeks ago


Burnaby, Canada Standard Building Supplies Full time

We are Standard Building Supplies, a fast-paced lumber and building supply company. We are looking for an individual with a positive outgoing personality and excellent interpersonal skills to help complete our Credit Dept team. This position focuses largely on customer service and maintaining positive relationships.

**Principal Responsibilities**:

- Make credit and collection calls for overdue accounts
- Pull online credit reports, analyze credit worthiness and credit risk
- Resolve and investigate customer issues and inquiries
- Data entry, receive and reconcile payments
- Review and assist to maintain our A/R list
- Data entry, opening customer accounts and notifying customers of credit approval

**Ideal Profile**:

- Positive and outgoing personality
- Fluent in both written and spoken English
- Excellent grammar and writing skills
- Proven ability to lead, motivate, and self-manage
- Excellent communication, organization, customer service, and decision-making skills
- Ability to work well individually as well as in a team environment
- Familiar and proficient in the use of Microsoft Excel
- Exceptional and accurate typing ability (minimum 40 wpm)
- **Note that a typing test is required and will be performed during interview process**_
- Must thrive in a fast-paced environment
- Must be able to multi-task, prioritize, manage deadlines, and handle high-pressure workloads
- Attention to detail and overall consistency is crucial

**Advantages to Applicants Who**:

- Have completed some post-secondary education
- Hold a valid driver's license and vehicle for periodic out-of-office duties
- Willing and able to occasionally work from our North Vancouver office location
- Have knowledge of credit and collection policies, processes, and procedures

**Additional Information**:
**Schedule**: Full Time / General Shift: 8:30pm - 5:00pm Monday - Friday
**Business Hours of operation**:6am - 5pm (Monday - Friday), 8am - 4pm (Saturdays)
**Availability**: You must be available to work during our hours of operation; hours and schedule fluctuates
**Overtime**: Some overtime is required
**Work Location**: Burnaby, BC (near Brentwood mall)
**Wage**: Entry - Intermediate Level Credit Position / Starting from $20/per hour (negotiable upon qualifications and experience)

**Employment Benefits**:

- Competitive compensation package
- Medical and Dental benefits
- Employee Assistance Program
- 3% (1-4 years)
- 5% (5+ years) RRSP matching
- On-site parking
- EV parking
- Amazing employee discount on all our products
- In-depth and comprehensive training, support and mentorship
- Team building events
- Safe working environment

If you are motivated by being a part of the growth that will take our company to the next level, we want to hear from you

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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