Night Auditor/guest Service Agent
5 months ago
Essential Job Duties:
- Welcome guests and consistently provide friendly and attentive service
- Demonstrate professionalism at all times and comply with company standards of appearance
- Maintain confidentiality of guest and proprietary information
- Conduct a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. Required to work through the night shift on the front desk.Process all Night Audit Reports as per company policy, prepare systems for the next day.
- Maintain an inventory of vacancies, reservations and room assignments
- Promptly check in guests ensuring identification and credit card information matches reservation in addition to being complete and accurate
- Thank guest for choosing to stay at our Hotel; let them know we appreciate their business
- Coordinate with Housekeeping to track and update room status in computer system
- Assign room, process authorization, ensure guest signs registration card, prepare rooms keys and provide guest with property amenity and services information
- Obtain vehicle license information and accurately record in guest’s reservation file
- Communicate with other departments to ensure guest requests are resolved without delay
- Create reservations providing information regarding special rates, packages and cancellation policy(s)
- Promote Hotel rewards program and provide details regarding membership and benefits
- Print end of shift report(s), reconcile float, complete required paperwork and deposit pouch
- Follow Health & Safety and Emergency policies and procedures
- Hotel security
- Maintain a clean and well organized work area
- Ability to multi-task and work in fast paced environment
- Ability to work various shifts including evenings, weekends and holidays
Physical Requirements
- Lift, carry, push, pull, and place objects weighing up to 30 pounds
- Standing for extended periods of time.
**Qualifications**:
- High School Diploma or equivalent
- Minimum 1 year of hotel experience. Previous Night Audit experience is an asset
- Previous Hilton Experience is an asset
- Proficiency with Microsoft Office Suite and hotel computer systems/programs
**Job Types**: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
**Experience**:
- Hotel: 1 year (required)
Work Location: In person
-
Night Auditor
5 months ago
Edmonton, Canada Fantasyland Hotel Full timeNight Auditor Night Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. Primary Responsibilities: Performing Front Office duties...
-
Night Auditor
5 months ago
Edmonton, Canada West Edmonton Mall Full timeNight Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. **Primary Responsibilities**: - Performing Front Office duties during shift,...
-
Night Auditor
5 months ago
Edmonton, Canada West Edmonton Mall Full timeNight Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. **Primary Responsibilities**: - Performing Front Office duties during shift,...
-
Night Auditor
2 months ago
Edmonton, Canada West Edmonton Mall Full timeNight Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. **Primary Responsibilities**: - Performing Front Office duties during shift,...
-
Night Auditor/guest Service Agent
5 months ago
Edmonton, Canada Holiday Inn ExpressCandlewood Suites Full timeThe **Holiday Inn Express West Edmonton - Mall Area **is looking for a motivated individuals to be part of our team. At Holiday Inn Express our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title. The **Night Auditor **position requires a passion for...
-
Night Auditor
6 months ago
Edmonton, Canada Holiday Inn Express & Suites Edmonton South Full time**Job Summary** Holiday Inn Express & Suites is currently hiring a full-time Night Auditor who will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. Hotel Night Auditors are required to work through the night shift on the front desk. They will make room...
-
Night Auditor
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeJob Summary:The Night Auditor is responsible for ensuring the accuracy and integrity of financial transactions and reports for the Fantasyland Hotel. This role requires strong analytical and problem-solving skills, as well as excellent communication and organizational abilities.Key Responsibilities:Perform nightly audits of financial transactions and reports...
-
Front Desk Agent/night Auditor
5 months ago
Edmonton, Canada Best Western Cedar Park Inn Full time**Best Western Cedar Park Inn is looking for a Front Desk Agent/ Night Auditor. You will be responsible for providing a welcoming and friendly guest experience to everyone staying with us.** **What will I be doing?** - Provide friendly, customer-oriented service - Register arriving guests and process check-outs - Provide information on hotel facilities and...
-
Night Auditor
5 months ago
Edmonton, Canada Four Points by Sheraton Edmonton South Full timeJob description The Four Points by Sheraton Edmonton South has a culture that inspires our **RITE** values; **Respect, Integrity, Teamwork** and **Entrepreneurship.** The Night Auditor is a highly focused, service oriented individual, responsible for assisting in successful operation of the hotel overnight. The Night Auditor is responsible for conducting a...
-
Night Auditor
5 months ago
Edmonton, Canada Four Points by Sheraton Edmonton South Full timeJob description The Night Auditor is a highly focused, service oriented individual, responsible for assisting in successful operation of the hotel overnight. The Night Auditor is responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of a...
-
Night Auditor
5 months ago
Edmonton, Canada Four Points by Sheraton Edmonton South Full timeJob description The Night Auditor is a highly focused, service oriented individual, responsible for assisting in successful operation of the hotel overnight. The Night Auditor is responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of a...
-
Front Desk Agent/night Auditor
5 months ago
Edmonton, Canada Best Western Cedar Park Inn Full time**Best Western Cedar Park Inn is looking for a Front Desk Agent/ Night Auditor. You will be responsible for providing a welcoming and friendly guest experience to everyone staying with us.** **What will I be doing?** - Provide friendly, customer-oriented service - Register arriving guests and process check-outs - Provide information on hotel facilities and...
-
Night Auditor
3 months ago
Edmonton, Canada Coast Hotels Full timeThe Night Auditor and Front Desk Agent will contribute to the overall success of the hotel by anticipating guest needs and providing friendly, efficient, and superior customer service during all guest interactions. The position is responsible for maintaining a positive work environment at the Front Desk while maintaining high internal & external guest...
-
Front Desk Agent/night Auditor
5 months ago
Edmonton, Canada Days Inn by Wyndham Edmonton Downtown Full timeThe position of Night Auditor/Guest Service Agent is often the initial point of contact for guests of the hotel. This position is responsible for greeting and registering guests, providing outstanding service for guests during their stays, and settling guest accounts upon completion of their stays. Ensures the accuracy of financial information required for...
-
Night Auditor
7 months ago
Edmonton, Canada Pomeroy Lodging LP Full time**We are looking for a Night Auditor to join our team!** - Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!_ As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring...
-
Night Auditor
2 months ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full timePlease read thoroughly. Is hospitality your career? Can you handle evening and overnight shifts? The **Ramada by Wyndham Edmonton South** hotel is currently recruiting for a dynamic individual to fill our full-time **Night Auditor** position. Reporting to the Front Office Manager, the **Night Auditor** is responsible for ensuring the highest standards of...
-
Front Desk Agent/night Auditor
5 months ago
Edmonton, Canada Days Inn by Wyndham Edmonton Downtown Full timeThe position of Night Auditor/Guest Service Agent is often the initial point of contact for guests of the hotel. This position is responsible for greeting and registering guests, providing outstanding service for guests during their stays, and settling guest accounts upon completion of their stays. Ensures the accuracy of financial information required for...
-
Night Auditor/front Desk
5 months ago
Edmonton, Canada Rosslyn Inn & Suites Full timeJob Summary: We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel front desk operations during the night shift, ensuring exceptional guest service and accurate financial reporting. **Responsibilities**: - Conduct the nightly audit process, reviewing all financial transactions from...
-
Night Auditor
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeNight Auditor Job DescriptionFantasyland Hotel is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key Responsibilities:Balance food and beverage departments, run reports, and prepare...
-
Night Auditor
1 month ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeNight Auditor Job DescriptionFantasyland Hotel is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key Responsibilities:Balance food and beverage departments, run reports, and prepare...