Manager, Product- Ecommerce

3 weeks ago


St Jacobs, Canada Home Hardware Stores Limited Full time

We have an amazing opportunity to join our Marketing team as a **Manager, Product
- eCommerce. **Reporting to the Director, eCommerce in this role, you will act as the business product owner for all the technologies on the site, manage the priorities, requirements and execution of the product strategy that supports Home Hardware business goals for its eCommerce products and services.

If you have experience as a Product Manager or Owner and strong communication and organizational skills, we would love to hear from you

**What you’ll do**:

- In partnership with the Director, eCommerce, build and deliver against Home’s multi-year digital product roadmap. Lead product, design, and documentation Team Members to effectively solve customer pain points that elevate Home’s online experience.
- Develop a deep understanding of our business, customers' needs and journeys, and how it interacts with our eCommerce technology.
- Collaborate company-wide with stakeholders to define customer and Dealer-centric solutions that support in-store and online business growth.
- Manage deliverables and constantly iterate on a digital scorecard to track, prioritize, and communicate potential development opportunities.
- Oversee product delivery phases in close collaboration with IT eCommerce Delivery Manager and primary stakeholders. Implement and continually improve processes.
- Develop and maintain KPIs and quantitative measures of product success. Deliver weekly and monthly business reviews, reporting on roadmap progress, and product KPIs.
- Coach and promote personal & professional growth opportunities for Team Members.

**What we’re looking for**:

- Diploma or Degree in Business or Marketing.
- Minimum 3+ years of experience as a Product Manager or Owner, ideally focused on customer-facing platforms in retail or transactional environment. Proven track record with direct experience working with developers and designers.
- Possess an eye for great UX/UI and a good understanding of design best practices.
- Have a customer-centric outlook.
- Ability to prioritize; there is no shortage of exciting features, projects, and enhancements we want, so focus is vital to our execution.
- Strong organizational and time management capabilities.
- Ability to work effectively on technical topics and interface with IT teams.
- Ability to facilitate efficient decision making and compromise.
- Strong communication skills and the ability to work cross functionally in a fast-paced environment.
- Experience working in agile product development.

We thank all applicants for their interest, however only those applicants selected, or an interview will be contacted.

HP



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