Social System Navigator

2 weeks ago


Thunder Bay, Canada Anishnawbe Mushkiki Full time

Position: Social System Navigator
Union Affiliation: UNIFOR

ORGANIZATION OVERVIEW

Anishnawbe Mushkiki is an Indigenous community-led, primary health care organization. Our employees collaborate and work within an interdisciplinary health services team to achieve a common goal of improving the quality of health and life of our clients in the Thunder Bay area.

Anishnawbe Mushkiki empowers people to achieve optimal health and wellbeing through a holistic healthcare approach. We operate a primary care clinic, chronic disease management and prevention, traditional wellness, cultural programs, health promotion programs, community development initiatives, and social support services in a culturally safe environment.

We have a unionized workforce and offer competitive compensation and benefits, including the Healthcare of Ontario Pension Plan.

Under the overall supervision and reporting to the Director, Health Services, the Social System Navigator (SSN) will be a member of our interprofessional team, steering our clients through through a complex social and health system to access resources and services. The SSN is an expert in working with the social determinants of health and will be dealing with issues related to health care access and supports, housing, finances and community and government structures.

The SSN will:

- With individuals and families, use multi-faceted psychosocial assessments of needs that consider strengths and the social determinants of health in primary care, chronic disease prevention and home environment.
- The SSN will provide counselling, education, advocacy and coordination as they work with primary care providers, mental health professionals and the chronic disease management team as well as other professionals and service providers to ensure the clients’ care plans are carried out or modified effectively.
- The SSN will work to identify issues and gaps in services and will advocate for those issues and gaps to be addressed and filled.
- Through psychosocial support, active listening and crisis intervention, the SSN will explore possible approaches to address issues when individuals and families are dealing with new, chronic and more acute health care needs.
- The SSN will develop on external relationships with other health agencies, government, institutional and societal systems to advocate on behalf of clients for necessary services, and against systemic discrimination.

**REQUIREMENTS**:

- Completion of Bachelor of Social Work or Master’s Degree in Social Work
- 2-3 years relevant work experience in a community based and / or primary health care setting
- Awareness and sensitivity to health issues within the urban Indigenous community, and barriers faced when accessing care including housing and food insecurity, current or past substance use, mental health challenges, language barriers etc.)
- Ability to provide assistance and case management to clients with complex needs
- Knowledge of relevant legislation including Mental Health Act, Healthcare Consent Act, and Substitute Decisions Act
- Knowledge and experience in identifying community-based programs, services and resources
- Demonstrated effective crisis intervention and treatment plan development
- Ability to build and maintain effective therapeutic relations with a diverse range of individuals
- Ability to work with a high degree of independence while collaborating with an interdisciplinary team
- Ability to speak Ojibway/Cree is an asset
- Submit to a Tuberculin (TB) Skin Test, Satisfactory Criminal Records Check including Vulnerable Sector Screening Check upon job offer

**Job Types**: Full-time, Permanent

**Salary**: $39.33-$46.15 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application deadline: 2023-04-05
Expected start date: 2023-05-01



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