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Ads09 - Intake Assistant - Dbt
4 weeks ago
**Position Details**:
**Posting #**: 28254
**Department**:Dialectic Behavioural Therapy
**Employee Type**:Temporary, Full Time
**If Temporary, Number of Weeks**:26
**Union**:CUPE
**Openings Remaining**:1
**Schedule**:
**Work Days**: Monday to Friday
**Time of Day**: Days
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: West 5th Campus (Hamilton Mountain)
**Application Dates**:
**Opening Date**: 04/06/24
**Closing Date**: 11/06/24 Applications must be received online by 12:00 midnight on the Closing Date
**Position Description**:
***
This position provides administrative support to the Dialectical Bevioural Therapy Team and coordinates the intake process including demographic and clinical information for all clients referred to the DBT program within East Region Mental Health Service. This position also supports number of office functions at East Region Mental Health Services, when required. The incumbent handles all related duties and responsibilities in accordance with the policies and procedures of the hospital.
**QUALIFICATIONS**
- Post secondary diploma in medical office administration or equivalent combination of education and experience
- Medical terminology certificate preferred, with focus on psychiatric terminology
- Minimum of 2 years experience providing administrative support within a busy, multidisciplinary Mental Health Care facility, with demonstrated knowledge of the Mental Health Act
- Demonstrated knowledge of psychiatric diagnosis and related symptoms
- Intermediate skill level is required for MS Word, Excel, PowerPoint, MS Access, RedCap and SPSS
- Intermediate skill level is required for medical terminology, medical spelling, spelling and typing
- Clerical testing may be required as part of the selection process
- Good organizational, communication and interpersonal skills with ability to work accurately and quickly in rapidly changing and diverse clinical settings
- Must be capable of independent judgment and autonomous action in a busy environment
- Demonstrated experience in managing crisis calls from patients and liaising between patients, physicians and clinics
- Demonstrated strong interpersonal skills and experience in working collaboratively as a team member, including building connections within the broader system and community
- Must be able to exercise tact and diplomacy in the interface with health professionals, patients and families. Good interpersonal skills and the ability to work as a team member is a must
- Ability to communicate in a sensitive and non-judgmental manner with clients
- Good work performance and a good attendance record are essential
- Must be able to complete the orientation as required
NOTE: This position is located at the West 5th Campus and may be required to work at King Campus as needed.
**WAGE RATE**
Hourly: $27.21.... $28.41.... $29.57 (plus 14% in lieu of benefits)
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._
**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.**
**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
