Office Clerk and Client Intake Coordinator

3 weeks ago

Hamilton, Canada IMS Inc. Full time

**Join a dynamic and collaborative team in a fast-paced office environment.** We offer a friendly, diverse, and supportive workplace where your contributions make a real difference. As the **Office Clerk and Client Intake Coordinator**, you will be a key part of our operations, helping ensure the efficient and smooth running of the office while supporting our client intake process. We’re looking for someone with a positive attitude, a strong willingness to learn, and the ability to handle multiple tasks efficiently. If you’re organized, proactive, and eager to take on new challenges, this is the perfect opportunity for you.

**About the Team**:

- Small but dedicated team focused on maintaining smooth operations.
- Core hours: 9:00 AM to 5:00 PM
- In-office position (Monday to Friday)

**The Role**:
As the **Office Clerk and Client Intake Coordinator**, you will be responsible for managing client intake procedures, ensuring that all relevant information is captured accurately. You will also assist with daily office tasks, maintaining organized records, and supporting the team with a variety of administrative duties. While previous office experience is beneficial, a positive attitude and willingness to learn are most important. This is an ideal role for someone eager to start or grow their career in office administration.

**Key Responsibilities**:

- Oversee the intake process for new clients, ensuring that all relevant data is accurately recorded and processed.
- Assist with organizing and maintaining client files, records, and documents.
- Prepare and process necessary paperwork for clients and internal use.
- Support the team with scheduling appointments, meetings, and office events.
- Perform daily administrative tasks, such as managing office supplies and ensuring the office remains organized.
- Provide general administrative support to the team as needed, including assisting with office communications and managing internal records.

**Required Qualifications and Skills**:

- High school diploma or equivalent; post-secondary education in a related field is a plus.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Proficiency in Microsoft Office and other standard office software.
- Ability to work independently as well as part of a team.
- Positive, can-do attitude with a focus on efficiency and accuracy.
- No prior experience required, though any office or administrative background is an asset.

**What We Offer**:

- Competitive salary: $33,000 - $36,000 per year.
- Two weeks of paid vacation annually.
- Benefits package available after 3 months of employment.
- RRSP contribution matching at 1 year of service.
- A supportive, collaborative team environment.
- Opportunity to grow and develop your skills within a professional setting.

**Application Information**:
We are committed to creating an accessible and inclusive workplace. If you require accommodations during the recruitment process, please let us know. We look forward to hearing from you

**We are an equal opportunity employer**:
We value diversity and strive to create an inclusive workplace where all individuals feel valued, respected, and heard. We are committed to creating an accessible, barrier-free workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known if contacted.

Pay: $33,600.00-$36,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday
- Overtime

**Experience**:

- Writing skills: 1 year (required)
- Organizational skills: 1 year (required)
- Time management: 1 year (required)

Work Location: Hybrid remote in Hamilton, ON L8P 4Y5

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