Communications Associate

2 months ago

Truro, Canada Atlantic First Nations Water Authority Inc Full time

The Organization

The Atlantic First Nations Water Authority (AFNWA) represents progress, innovation, and a long-term solution for water and wastewater issues that affect Atlantic First Nations communities. Incorporated on July 18, 2018, as a non-profit organization under the Canada Not-for-profit Corporations Act, the AFNWA is a ground-breaking First Nation owned organization that will provide water and wastewater services to participating communities. This approach will ensure a culturally appropriate, service oriented, and technically strong First Nations water utility which will own, operate, and maintain water and wastewater systems on their reserves.

The management structure of the AFNWA is aligned to deliver full water and wastewater services for First Nation communities with a central main office and decentralized approach to operations. This model reflects current best practice for service delivery to First Nation communities in Canada. It incorporates a hub and spoke approach to operations for optimal service delivery and to foster a deeper relationship with the communities served by the utility.

**ATLANTIC FIRST NATIONS WATER AUTHORITY (AFNWA) POSITION DESCRIPTION**

**POSITION**:Communications Associate

**DEPARTMENT**:Communications and Outreach

**PRIMARY FUNCTION**:Reporting to the Manager of Communications and Outreach, the Communications Associate is responsible for supporting the content and delivery of AFNWA’s digital apps including updates, maintenance, and content development. Other duties include engaging internal and external audiences through outreach and support opportunities, website maintenance, social media, public relations opportunities, developing and using print and electronic marketing products, and providing administrative support.

**DUTIES AND RESPONSIBILITIES**:
1. Enhances the AFNWA brand and consistent messaging for the organization, including being an ‘ambassador’ in outreach strategies and tactics.

2. Assist Senior Manager(s) and staff / partners with projects, events, and opportunities [if requested] to boost awareness of AFNWA and build relationships.

3. A primary contact and owner of the AFNWA website and social media, providing ongoing development and updates to the individual pages, especially highlighting news sections, community, and operator updates.

4. Assist in development of all communications content to assist program delivery and the overall AFNWA Communications and Outreach Strategy including writing, editing, formatting, audience targeting,

5. Media monitoring and recording of AFNWA-related conversations on traditional news networks, social media channels (including responding where needed or alerting the Manager of Communications and Outreach when necessary), and customer / community member feedback.

6. Assist in developing and implementing social media campaigns for AFNWA events, programs, and successes, including targeting specific audiences, tracking results, and adjusting tactics.

7. Assist in effectively converting requests from colleagues and senior managers into written communication and proactively sourcing relevant content from internal and external sources through websites, social media channels, and other marketing mediums.

8. Assist in professionally writing and editing a variety of print and electronic media, including briefs, letters, brochures, newsletters, success stories, project summaries, event support materials such as banners, and articles for internal and external publications.

9. Support the Communications and Outreach Manager as required, including possibly serving as AFNWA spokesperson [if delegated], preparing messages and speaker notes, and determining the selection and timely release of information.

10. Assist in the coordination of internal employee social events, AFNWA sponsored community events, deciding on and purchasing of AFNWA promotional items, and general event support. This also includes management of promotional materials and keeping inventory.

11. Provide administrative support to the Manager of Communications and Outreach through preparation of various letters, reports, spreadsheets; booking appointments, boardroom space, equipment; compiling and verifying agenda items, background information, support documents and records, and preparing meeting minutes.

12. Event and activity support including photography, video and audio recording, live streaming, providing education and information of AFNWA work and activities.

13. Assists in creating communication plans that are developed and coordinated using best practice approaches in establishing benchmarks and goals to track progress and growth.

14. Event support through travel either independently or with Manager(s), including transporting communications materials such as promotional items, information and documents, event props, tracking inventory, etc.

15. Perform other related duties as may be assigned by Manager of Communications and Outreach

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