Customer Service Adviser
5 months ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Experience an asset
**Tasks**:
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Computer-aided design (CAD)
**Computer and technology knowledge**:
- Enterprise resource planning (ERP) software
- MS Excel
- MS Outlook
- MS Word
- MS Office
**Area of specialization**:
- Customs services
**Security and safety**:
- Reference required
**Transportation/travel information**:
- Willing to travel
**Work conditions and physical capabilities**:
- Attention to detail
- Hand-eye co-ordination
**Personal suitability**:
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Workplace information**:
- Remote work available
**Health benefits**:
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Bonus
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Long term benefits**:
- Long-term care insurance
- Maternity and parental benefits
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance
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