Expo/food Runner

6 months ago

Edmonton, Canada Bird dog Full time

Job Summary:
We are seeking a reliable and efficient Expo Food Runner to join our team at Birdog. The Expo Food Runner plays a crucial role in ensuring the smooth flow of food from the kitchen to the dining area. This position requires excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment. The Expo Food Runner will work closely with the kitchen staff, servers, and management to ensure exceptional customer service and seamless operations.

**Responsibilities**:

- Food Running: Retrieve prepared food items from the kitchen and deliver them to the appropriate tables in a timely and efficient manner.
- Order Accuracy: Verify that the items being delivered match the customer's order, ensuring accuracy and quality at all times.
- Communication: Collaborate with the kitchen staff and servers to ensure smooth coordination and prompt delivery of food orders.
- Table Set-Up: Assist in setting up tables by arranging utensils, napkins, condiments, and any other necessary items prior to serving the food.
- Food Presentation: Ensure that all food items are presented in an appealing and appetizing manner, paying attention to garnishes and overall plate presentation.
- Cleanliness and Organization: Maintain cleanliness and organization in the expo area, including food storage areas, serving trays, and any other relevant equipment.
- Special Requests and Modifications: Communicate any special requests or modifications from customers to the kitchen staff, ensuring that the orders are prepared accordingly.
- Guest Satisfaction: Address any customer inquiries, concerns, or complaints promptly and courteously, escalating issues to management when necessary.
- Teamwork: Foster a positive and collaborative work environment by assisting team members when needed and supporting overall restaurant operations.
- Health and Safety: Adhere to all health and safety guidelines and regulations, including proper food handling and sanitation practices.

**Requirements**:

- Previous Experience: Prior experience as a food runner or in a similar role is preferred, but not required. Willingness to learn and adapt is essential.
- Physical Stamina: Ability to stand and walk for extended periods and lift moderate weights (up to 30 pounds).
- Excellent Communication Skills: Clear and effective communication with both customers and team members is crucial.
- Attention to Detail: Strong attention to detail to ensure the accuracy of orders and the presentation of food.
- Time Management: Ability to work efficiently in a fast-paced environment, prioritizing tasks and managing multiple orders simultaneously.
- Professionalism: Maintain a professional and courteous demeanor at all times, displaying excellent customer service skills.
- Flexibility: Willingness to work evenings, weekends, and holidays as required by the restaurant's operational needs.
- Food Safety Knowledge: Familiarity with basic food safety and sanitation practices is an advantage.

We offer competitive compensation and a positive work environment. If you are a team player with a passion for delivering excellent customer service, we would love to hear from you.

**Job Type**: Part-time

**Salary**: $15.00-$17.00 per hour

Expected hours: 15 - 30 per week

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to Commute:

- Edmonton, AB T5J 0Z9 (required)

Ability to Relocate:

- Edmonton, AB T5J 0Z9: Relocate before starting work (required)

Work Location: In person

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