Service Sales Admin

2 weeks ago

Mississauga, Canada Bio-Rad Laboratories Full time

Vue d'ensemble:
En tant qu’administrateur de services aux ventes
_Service Sales Admin)_ pour Bio-Rad Canada, vous procurerez service et soutien à nos clients du
_Life Science Group_ à l’échelle nationale. Vous collaborerez avec l’équipe d’administration de services et les représentants de services pour développer et diriger les initiatives qui seront mises à la disposition de nos clients. Vous superviserez les ventes de services et proposerez des solutions afin d’en maintenir la rentabilité en utilisant votre expertise en matière de rapports et d’analyses.

**Comment vous aurez un impact**:

- Soutenir la recherche scientifique de nos clients en leur offrant des services de maintenance de leurs instruments.
- Établir et maintenir des relations avec les clients internes et externes afin de répondre à leurs besoins en matière de services.
- Proposer à nos clients des produits de service et des forfaits qui contribueront à stimuler les ventes.
- Protéger l’intégrité et la réputation de Bio-Rad en adhérant aux exigences ISO et en tenant des registres détaillés.

**Ce que vous apportez***:

- Bilingue — anglais et français.
- Diplôme d’études collégiales ou universitaires.
- Expérience de 3 à 5 ans dans la vente ou l’administration de services (de préférence dans le secteur de la santé).
- Une expérience avec SAP ou d’autres systèmes ERP, y compris SalesForce, CPQ, et/ou Power Bi est un atout.
- Excellentes compétences interpersonnelles, faisant preuve de tact, de résilience et d’adaptation.

**Programmes de rétributions complets**: Chez Bio-Rad, nous sommes motivés par notre mission et nous savons que nos employés le sont aussi. C’est pourquoi nous proposons un programme de rémunération globale compétitif et complet offrant valeur, qualité et inclusion tout en répondant aux divers besoins de notre personnel en constante évolution. Les offres solides de Bio-Rad servent à enrichir la santé globale, la richesse et le bien-être de nos employés et de leurs familles à travers les différentes étapes du travail et du cycle de vie d’un employé. Nous sommes fiers de proposer des options telles qu’un ensemble complet d’avantages sociaux, une assurance vie et une assurance invalidité, un régime de participation différée aux bénéfices, de vastes possibilités de formation et de développement, un programme d’aide à l’éducation, des subventions pour la remise en forme, des congés, etc.

**Qui sommes-nous**: depuis 70 ans, Bio-Rad se consacre à la progression du processus de découverte et à la transformation des domaines de la science et des soins de santé. Comptant parmi les cinq premières entreprises du secteur des sciences de la vie, nous sommes un leader mondial dans le développement, la fabrication et la commercialisation d’une large gamme de produits de recherche et de diagnostic clinique de haute qualité. Nous aidons les gens partout dans le monde à vivre plus longtemps et en meilleure santé. Bio-Rad offre une expérience unique à ses employés grâce à des équipes collaboratives réparties dans le monde entier. Ici, vous êtes soutenu par les dirigeants pour construire votre carrière et vous êtes habilité à conduire des changements qui ont un impact visible.

**Non-sollicitation de l’agence** : Bio-Rad n’accepte pas les CV d’agences, sauf si l’agence a été autorisée par un représentant de Bio-Rad. Veuillez ne pas soumettre de CV à moins d’être autorisé à le faire. Bio-Rad n’assume pas les frais liés aux CV non sollicités

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

As the Service Sales Admin for Bio-Rad Canada, you will offer service options and support to our Life Science Group customers nation-wide. You will collaborate with our service admin team and service reps to develop and direct initiatives that will be made available to our customers. You will track service sales and drive solutions to sustain profitability using your expertise in reporting and analytics.

**How You'll Make An Impact**:

- Support our customers’ scientific research by offering them services to maintain their instruments.
- Build and maintain relationships with both internal and external customers to advocate for their service needs.
- Offer our customers service products and packages that will help drive sales.
- Protect Bio-Rad’s integrity and reputation by adhering to ISO requirements with detailed record keeping.

**What You Bring**:

- Bilingual - English and French.
- College diploma or university degree.
- 3-5 years of experience in Service Sales or Service Administration (experience in the Health Sector preferred).
- Experience with SAP or other ERP systems including SalesForce, CPQ, and/or Power Bi is an asset.
- Excellent interpersonal skills demonstrating tact, resilience and accommodation.

**Total Rewards Package**: At Bio-Rad, we're empowered by our purpose and recognize that our employees are

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