Bilingual - Key Account Manager / 客户经理

3 months ago

Markham, Canada Advanced Skytech Canada Ltd. Full time

**Company Profile**:
Advanced Skytech Canada Ltd. (hereinafter referred to as STGCA) is one of the largest technology, services, and consulting organizations in the refurbished computer industry across North America. After over 10 years of development, STGCA has become North America’s most competitive refurbished computer enterprise with the highest level of modernization.

**Why work for ** STG**:

- Receive working exp on enterprise system
- Bi-weekly payment through direct deposit
- Paid Statutory Holidays+ vacation benefit +insurance benefit
- Enhance training opportunity in the job-related field
- Professional career growth towards to E-business
- Reference letter available

**Responsibilities**:
Achieve growth and hit sales targets by successfully managing the sales team.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Process incoming sales orders and work with sales team to ensure data accuracy.
- Enter information into QuickBooks or similar software system to initiate orders, invoices and credit memos.
- Work with large groups of teams to serve tier one customers.
- Use Excel to generate data and reports, making sure all information is up to date and accurate.
- Manage and monitor inventories and product information.
- Track logistics, shipment and product delivery.
- Research for different projects and generate detailed information/plans presenting to management.
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

**Experience**:

- B2B sales: 3 years (preferred)
- management: 2 years (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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