National Account Manager

7 months ago

Aurora, Canada Zinus Canada Inc. Full time

National Account Manager, Zinus Canada ---Job description

**About Zinus**

Zinus is a highly successful, publicly listed Global eCommerce mattress and furniture company that values and empowers an entrepreneurial spirit in all employees. We’ve been in the mattress and furniture business for over 20 years. From our beginnings in USA, we’ve expanded into 22 countries across the globe and plan to bring our expertly engineered products to even more countries over the coming years. To date, we’ve inspired over 2.4 Million reviews from satisfied customers.

**Your role**:
National Account Manager, reporting to Country Manager/Senior Director of Zinus Canada.

You will be the key contact on select major OMNI Channel retailers, managing sales, promotional and marketing initiatives across the channels.

**Key objectives**:
1) Build a direct relationship with the buyers and the Category/Marketing team of the retailer and build a close business relationship with the key decisions makers : be their preferred partner
- Achieve Zinus quantitative objectives : Hit sales targets for each corresponding account
- Manage negotiations of terms and conditions with accounts each year
- Contribute to define and implement a strategy to grow Zinus in each locale
- Increase Zinus Market share in the retailer, focusing on driving base rate of sale.
- Increase the conversion of the customer through promotional optimization. In collaboration with Marketing, Finance and Operation department, build and sell a detailed promotional plan per period for each client, maximizing the ROI for the company and the image for the brands.
- Improve the mix to grow account profitability
- Review sales, inventory and forecasting reports on a weekly basis to align and correct the stock level and mainly the out of stocks or over-stocks

2) Analyse Account performance and make recommendations
- Contribute to the definition to the commercial strategy and the forecasting plan of the next 18 months
- Master the P&L of the customer in order to properly quantify the impact of the drift or of any action proposed to the customer
- Analyse the sell-in and the sell-out by brand (data sharing and other reports available) and share the key learnings/action plan with the rest of the company
- Frequent check the online stores of the Account & Adapt the assortment by retailer/ by locale
- Inform about the consumer prices, making sure company follows the updated local laws and regulations
- Inform about the competitors’ activity and initiatives (new products, new merchandising material, etc.)
- Prepare and report periodic sales forecasts
- Identify new opportunities for growth and recommend an action plan
- to check the implementation of the planned activities

3) Frequent collaboration with internal and global team members on different projects
- Lead and Liaise with internal members to ensure key accounts are in order and fully optimized
- Collaborate with internal and global team to ensure e-Commerce website content is accurate and up to date (image assets, copy, content copy and competitive pricing) in order to increase the sales and provide a strong shopper experience to online consumers.
- Training, managing new team members and mentoring where applicable.
- Providing weekly Sales report and projections to Direct manager and Finance manager on weekly basis
- Undertake special projects as assigned, such as hand delivering samples, setting showroom for sales presentation etc.

**What you’ll bring to our team**:
The position calls for an independent and self-motivated manager who works well in a fast-paced, detail-oriented environment. This role assists with developing breakout sales tactics to drive growth for our brands in our retailer-to-consumer channels.
- A keen understanding on eCommerce and OMNI channel business model.
- Experience in leading negotiation and P&L management
- Ability to analyze data and identify growth opportunities and collaborate with the team to develop new opportunities within the channels.
- Must have at least 5 years solid experience of managing business on Amazon, Walmart, Wayfair or other major OMNI/ eCommerce channels and know how to navigate within those channels to best optimize product sales. You understand how these retail platforms work differently from each other and can steer your way through the differences to find the way to work with each of them while reaching company business objectives.
- Knowledge and experience in both Direct Import and Domestic channels operations would help stage you well into this role.
- Knowledge of Supply Planning and/or Demand Planning
- Upbeat personality, possess strong organizational and time management skills. Ability to multi-task and deadline oriented.
- High competency with MS suite, Excel skill (Vlookup, pivot table) is a must. Additional analytical skills i.e. Power BI would be helpful.
- Comfortable working with new client portals, budgets and numbers, with an ability to orga

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