Agent, Cargo

2 weeks ago

Ottawa, Canada Canadian North Full time

To perform customer service in relation to Cargo Operations. Assist customers with processing and picking up cargo packages.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $20.50 per hour per the UNIFOR Collective Agreement or commensurate with experience.

Reporting to: Manager, Cargo & Ramp.

**DUTIES AND RESPONSIBILITIES**:

- Must be able to perform, but not be limited to, the following duties and responsibilities:_
- Comply with Company and MOT Standards and Regulations;
- Assist with claims for damaged or missing goods;
- Maintain records as required;
- Record flight arrival and departing times;
- Conduct radio communications with the aircraft;
- Process load control data;
- Issue Airway Bills and process sales reports for deposit;
- Disseminate information;
- Process shipment and reception of all cargo;
- Initiate claims resulting from missing and damaged cargo;
- Perform other duties and functions related to the foregoing;
- Assist Cargo/Ramp Attendant Agent if so required;
- Cargo reservations create reservations and compute fares for customers; and
- Other duties as assigned.

**SKILLS AND QUALIFICATIONS**:

- Include, but not limited to, the following minimum skills and qualifications:_
- Previous accounting experience considered an asset;
- Knowledge and experience, preferably in cargo/ramp operations, considered an asset;
- Knowledge of Canadian North’s Cargo computer program;
- Knowledge of Canadian North Cargo and Ramp procedures manual;
- Operational knowledge of company aircraft handling;
- Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods acceptance level certificate;
- Demonstrated strong communication, organizational, & interpersonal skills;
- Ability to accomplish multiple tasks in high pressure, high volume environment;
- Proven customer service skills;
- Ability to communicate in Inuktut a definite asset; and
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

For this position, we do not provide assistance with relocation or staff housing.

**Closing**: May 9, 2024.

  • Cargo Agent

    4 weeks ago

    Ottawa, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...

  • Agent, Cargo

    2 weeks ago

    Ottawa, Canada Canadian North Full time

    To perform customer service in relation to Cargo operations. Assist customers with processing and picking up cargo packages. Level: As per the UNIFOR Collective Agreement. Pay Rate: Starting at $20.50 per hour as per the UNIFOR Collective Agreement or commensurate with experience. **Skills and Qualifications**: Include, but not limited to, the following...

  • Agent, Cargo

    2 weeks ago

    Ottawa, Ontario, Canada Canadian North Full time

    To perform customer service in relation to Cargo Operations. Assist customers with processing and picking up cargo packages.Level: As per the UNIFOR Collective Agreement.Pay Rate: Starting at $20.50 per hour per the UNIFOR Collective Agreement or commensurate with experience.Reporting to: Manager, Cargo & Ramp.DUTIES AND RESPONSIBILITIES: Must be able to...

  • Cargo Attendant

    4 weeks ago

    Ottawa, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...

  • Duty Supervisor, Cargo Customer Service

    2 weeks ago

    Ottawa, Canada Canadian North Full time

    Reporting to: Manager, Cargo & Ramp - Non-Bargaining DUTIES AND RESPONSIBILITIES: - Must be able to perform, but not be limited to, the following duties and responsibilities:_ - Provide oversight to flight operations and ensures cargo agents team are performing their tasks in accordance with regulatory company and customer requirements; - Responsible to...

  • Duty Supervisor, Cargo Customer Service

    2 weeks ago

    Ottawa, Ontario, Canada Canadian North Full time

    Reporting to: Manager, Cargo & Ramp Non-BargainingDUTIES AND RESPONSIBILITIES: Must be able to perform, but not be limited to, the following duties and responsibilities:_ Provide oversight to flight operations and ensures cargo agents team are performing their tasks in accordance with regulatory company and customer requirements; Responsible to ensure the...

  • Cargo Attendant

    2 weeks ago

    Ottawa, Ontario, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve.When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...

  • Cargo Attendant

    2 weeks ago

    Ottawa, Ontario, Canada Canadian North Full time

    Other Details: Reporting to Manager, Cargo & RampLevel: As per the UNIFOR Collective Agreement In accordance with the UNIFOR Collective AgreementSkills and QualificationsInclude, but not limited to, the following minimum skills and qualifications:High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry,...

  • Cargo Attendant

    4 weeks ago

    Ottawa, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...

  • Coordinator, Cargo Services

    2 weeks ago

    Ottawa, Ontario, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve.When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...

  • Ramp Agent

    4 weeks ago

    Ottawa, Canada GAT Full time

    Job Summary Responsibilities for Ramp Agent - Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport - Maintain on-time connections by guiding aircraft to and from gate positions - Protect baggage and other equipment from damage, loss and weather conditions - Drive and operate ground equipment, such as tugs, cargo carts,...

  • Ramp Agent

    4 weeks ago

    Ottawa, Canada GAT Ground Support Canada Full time

    **Job Summary** **Responsibilities for Ramp Agent**: - Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport - Maintain on-time connections by guiding aircraft to and from gate positions - Protect baggage and other equipment from damage, loss and weather conditions - Drive and operate ground equipment, such as tugs,...

  • Ramp Agent

    2 weeks ago

    Ottawa, Ontario, Canada GAT Ground Support Canada Full time

    Job SummaryResponsibilities for Ramp Agent: Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport Maintain ontime connections by guiding aircraft to and from gate positions Protect baggage and other equipment from damage, loss and weather conditions Drive and operate ground equipment, such as tugs, cargo carts, service...

  • Lead Ground Service Agent

    1 month ago

    Ottawa, Canada Strategic Aviation Services Ltd. Full time

    Come join the exciting world of aviation!! Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time. Do you have...

  • Cabin Appearance Agent

    4 weeks ago

    Ottawa, Canada GAT Full time

    GAT is seeking dynamic individuals to join its team of aviation professionals to join our team. **Classification**: Variable Hour, Non-Exempt **Job Summary**: Cabin Cleaner Agents provide support to GAT's airline clients by performing a variety of ground handling services while providing clients and passengers with prompt, friendly, and courteous...

  • Cabin Appearance Agent

    7 days ago

    Ottawa, Canada GAT Airline Ground Support Full time

    **Job Summary**: Cabin Cleaner Agents provide support to GAT's airline clients by performing a variety of ground handling services while providing clients and passengers with prompt, friendly, and courteous service. **Responsibilities**: - Perform cosmetic arrangement of seat belts, headrests, etc. - Helps prepare cabin for Customer boarding and departure,...

  • Lead Ground Service Agent

    2 weeks ago

    Ottawa, Ontario, Canada Strategic Aviation Services Ltd. Full time

    Come join the exciting world of aviation Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time.Do you have an...

  • Customer Service Agent

    4 weeks ago

    Ottawa, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **The opportunity** We have an exciting opportunity for you!...

  • Cabin Appearance Agent

    2 weeks ago

    Ottawa, Ontario, Canada GAT Full time

    GAT is seeking dynamic individuals to join its team of aviation professionals to join our team.Classification: Variable Hour, Non-ExemptJob Summary:Cabin Cleaner Agents provide support to GAT's airline clients by performing a variety of ground handling services while providing clients and passengers with prompt, friendly, and courteous...

  • Customer Service Agent

    3 weeks ago

    Ottawa, Canada GAT Airline Ground Support Full time

    Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This...