Employment Resource Advisor

7 months ago

Revelstoke, Canada WCG Services Full time

**Who we’re looking for**:
**Employment Resource Advisor**

**Program**: WorkBC

**Status**:Permanent Full-Time or Part-Time

**Location**:Revelstoke, BC

Like WCG, you believe in the power of work to transform lives. As an Employment Resource Advisor, you’ll be responsible for providing all Clients with a consistent, professional and welcoming environment to support them in achieving sustainable employment. This role provides clients with the information, tools and resources to enable them to undertake job search, career planning, self-assessment, labour market research or other employability-related activities as independently as possible. This role also provides basic job search instruction and technical support, as appropriate. This role liaises all staff to ensure that all services offered are current and appropriate to the community and for Client needs.

**What you’ll do**:

- Check WorkBC and other websites daily for up-to-date job postings, employer opportunities and maintain a job board
- Provide clients with access to employment-related self-assessment tools such as interests, personality type and values, and career planning and employability assessments
- Assist with completion of initial eligibility determination, identity verification, and client sign-in
- Phone clients to remind them of workshops
- Screen clients to determine readiness and ability to look for work
- Support clients in the Self-Serve area to access resources including: computer workstations with internet access, relevant software programs, Labour Market Information (LMI), telephones and a fax machine
- Assist Employment Consultants with Case Management activities for clients as required
- Develop and keep updated a directory of local, up-to-date community-based services

**What you bring**:

- Degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management), preferred
- Demonstrated experience providing customer service, resolving issues both in person and in a virtual service delivery environment, and working with individuals with complex barriers and a broad range of cultural backgrounds
- Knowledge of the local labour market, community resources and government programs
- Knowledge of job search techniques, career development, and issues relating to unemployment
- Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
- Ability to work in center Monday to Friday
- Computer literacy
- Proficiency in French and/or other languages in addition to English
- Comfort and proficiency using Social Media
- Advanced knowledge of employability skills & duties for most employment sectors
- Experience with provincial government and other online tools such as ICM, online employment services

**What we offer**:

- Competitive salary of $50,365 per year
- Comprehensive and flexible health and dental benefits
- Ongoing learning and development opportunities
- Generous time off policy to encourage work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork

**_ For complete job requirements, see the full Job Description _**_here_**_._**

**Passion and Lived Experience Matter**:

- WCG is strengthened by diversity. We are_ committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone._
- WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process._

WORKBFNE

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